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January 2024 by Karl Cuschieri
I wanted to thank Dakota for his wonderful help. When I first arrived here, he was helping an older woman with her phone. He was so kind and patience. The he helped me find the perfect phone, plan, and phone case. I have had several phones in the past and this one is the best, most suited to my personality, has everything I could need, phone. Dakota took the time to help set up the phone and have it working before I left. It was close to closing time, but he didn't mind taking the extra time to make sure it was done right and I was happy. I mentioned how much I appreciated his help and he said it is a passion he has, which really shows. I am happy, and I'd recommend Dakota and his team to anyone needing or wanting to get away from their old phone service from other countries. Thank you Dakota!
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January 2024 by John Jenkins
People are nice but Cricket service is the worst. I mean TMobile bad. Data is slower than a prepaid phone and they charge extra for everything!!! Pay bill at the store, that's a 5 dollar fee. Call and pay it over the phone, fee here and fee there. I'm going back to pre paid at Walmart
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November 2023 by Teressa Cook
They were very helpful and friendly
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November 2023 by Beatrice Rector
The store employees are amazing, but the service is very unprofessional and very rude and scam. They rip you off. I've been with him for 10 years, and they shut my phone off my business line. Over a ten dollar payment error on their end
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June 2023 by Martina Spencer
The manager Tiffany was so amazing and really made it worth my while. Thank you very much for the great service.
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June 2023 by scrappy “tessie” Mcelroy
To the gentleman who helped me today on June first at 3:30 thank you for helping me it took a very long time and you are very patient I really do appreciate it this was on the North Kansas expressway location I had a lot of problems with my phone I left a very happy customer thank you again
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May 2023 by Kathy Muse
I appreciate everything Tiffany did for me. She was on her way out the door and heard my issue and knew she could fix it so she stayed over with a smile on her face the whole time and fixed my phone. We went to 3 other stores before finding someone as great as her. Please keep her forever.
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May 2023 by Ayahna Waits
Dakota at the North Kansas Cricket was amazing! He was very thorough in his explanations and questions as well as extremely patient and kind. He even put cartoons on for my daughter to help entertain her. I will never go to another cricket store if I can help it as long as he is here! Thanks Dakota for a seamless and great experience!
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April 2023 by Carrie Liles
Dakota and Tiffany were both amazing they were very knowledge about both the service and phones. I look forward to playing the bill so I can speak with them again. They Rock!!!!
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April 2023 by Rayne Matthews
Went to this store relatively close to closing time, I had been having issues, upgrading my phone with my previous carrier and decided to give cricket a shot. Not only did I get a new phone that I like for a great price, I had the best customer service experience with Dakota. Despite having come into the store to set up service so late in the evening, Dakota was friendly and seemed eager to do his job. I brought my son with me, he couldn’t sit still and was running all over the store, but Dakota still made him feel included. While I was waiting on the phone for customer service with my previous provider, Dakota made my son a paper airplane, which made my son’s whole day! From here on out, I am a cricket customer, and I will be sure to go back to Dakota with anything I may need from the company. If you are in need of a new phone, a new carrier, and excellent customer service go to this store and pay him a visit, you won’t be sorry!
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April 2023 by Julie Stanford
I was assisted by Dakota Isabel. He answered all of my questions promptly and politely. He was able to determine the issue with my personal hotspot. I will return to this store for any issues or to upgrade my phone.
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April 2023 by Thomas K Souders
Awesome experience today getting my new iPhone 14 Max! Dakota helped every step of the way, can't wait to put it to good use.
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March 2023 by Aeturnus The Eternal
absolutely amazing customer service and ability to help. I would recommend this location and it's workers to others any day. Thank you Tiffany! ????
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March 2023 by Cheyenne Hicks
Tiffany is freaking awesome. I had a bunch of issues trying to switch and she was so patient man. She's a babe and I am thankful for her.
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February 2023 by Enrique Godinez
We were attended last hour before closing, receiving fast and good customer service. Kept small conversation while still prioritizing our needs. Dakota