Cricket Wireless Authorized Retailer offers a variety of cell phone plans that fit different lifestyles, including unlimited talk, text, and data with no annual contract. Customers value the helpful and friendly staff at this location, particularly highlighting the exceptional service provided by employees like Dakota and Tiffany. Dakota is praised for his patience, kindness, and willingness to go the extra mile, helping customers find the right phone, set it up, and ensure it works before they leave. He takes the time to answer questions and makes customers feel appreciated, often staying late to provide thorough assistance. Similarly, Tiffany is commended for her dedication, staying late to resolve issues with a positive attitude and a smile, even when she was on her way out. Customers appreciate the team’s genuine care, patience, and willingness to help, making their experience positive despite initial frustrations or difficult problems. Overall, the staff’s passion for helping and their customer-focused approach create a welcoming environment where clients leave satisfied, happy, and confident with their new phones and plans.
Great experience.Thank you Sage for going above and beyond. I strongly recommend d using this location
February 2025
Great service and great store. AJ and KJ were both very helpful, knowledgeable and super friendly!!!!
December 2024
This is the best cricket store in Springfield. The 3 young men that work there have been there a long time. They are friendly and helpful, even if I just can't figure out something on my phone. They were patient with my 88 yo aunt getting her first smart phone. I will not go to another cricket store.
