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February 2024 by Greg
If there was a 0 star option that would be more appropriate had to rent a car while repairs was being made car was dirty and had little dings here an there but whatever it's a rental right returned vehicle clearly cleaner they say the bumper was damaged ... Are you kidding me enterprise trying to keep a deposit of a family in need and then some shame on this company and specifically this location going to talk to the family lawyer the second they try to charge us for damages we did not do or are responsible for would have been better off renting an Uber for a week
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January 2024 by David Rapelje
Awesome Experience With A Great Staff Who were Very Helpful In Every Way!
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January 2024 by Jorge Berdeal
I received fast and excellent services picking the car and returning it.
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January 2024 by Traveler C13 (Travelerc13)
Fast amazing customer service great prices
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January 2024 by pragyan pokhrel
Charged for an extra day because they open late on Saturdays,so we had to turn in the keys late. even though the vehicle was already dropped a day before on Friday. Crazy unprofessional staff.Called enterprise headquarters, got assured the issue will be resolved . Never heard back.
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January 2024 by Shante Williams
Steve and his team has been wonderful to me during my rental experience.
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January 2024 by Kate Foster
I recently broke down in town. Luckily there was an Enterprise location just across the street. Simon was so extremely helpful and concerned about my situation. While they didn't have any cars he was able to connect me with another location where I was able to rent a car. Eli waited until the last minute till I got there just before closing. They were so accommodating while my car was in the process of being repaired by allowing me to extend my rental by a few days. Then when I had to buy a car in another town the office in that town helped me get the rental back to them as easily as possible. I will be renting from Enterprise from now on!
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January 2024 by John Schafer
My car was in the repair shop and they had a car available for me while repairs were being made. Great service and was available immediately.
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January 2024 by Robert Farquhar
Staff was very helpful
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January 2024 by S. Mc
Progressive insurance company made a reservation, text message says Dec 13th. Spent an hour calling Proggressive insurance company because the locl site for Enterprise essentially cancelled the reservation, claiming they called and left a voicemail, which they did not and that it was refused despite it bwing insurance related and me letting him k ow I needed to call the insurance company. Ironcally, I called local Enterprise and have the call log to show it, but got no answer the day before trying to get a pickup arranged at the body shop for the 13th so I could drop my car off for the insurance company.I was even told by Steve at Enterprise that "I had no reservation." Progressive corporate confimed it AND that it had a date of Dec 13th. Lies, lies, and more lies.
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December 2023 by Mark Shipley
Hard sell on upcharges out in the cold.
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December 2023 by Ryan Wolfe
Would not take any documents that I would try to show with my address that matches my drivers license.
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November 2023 by Brock Bennett
I’ve rented a car from this location a few times, everyone that works there is great, and the rental service has been awesome!
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November 2023 by jeff thomas
My go to when I need rental car. Fast friendly service. Good choice quality clean vehicles. I like sunshine street location in Springfield out of choices in Springfield
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November 2023 by Heather C
I worked with several employees at your Sunshine Location in Springfield MO and they were all fantastic. I really appreciate their kindness and how helpful they were.
