Finish Line is one of the best shoe stores in Springfield, MO, located in the Battlefield Mall. It offers the latest running shoes, basketball sneakers, casual shoes, and athletic gear from brands like Nike, Jordan, adidas, Under Armour, Puma, and Champion. The store provides a variety of products for men, women, and kids, including shoes, clothing, and accessories. Customers report an outstanding experience with amazing and top-notch customer service. Employees are described as so nice, very helpful, patient, kind, and friendly, providing exceptional assistance. The store layout and stock have really improved, and the selection is fantastic. Shoppers appreciate being able to shop in peace and find items on sale. This specific location has seen great improvements, prompting some to drive from out of town to visit. The overall experience leaves customers delighted and highly recommended, with many planning on returning to buy again.
Incredible customer service!! Becca and Kyler were so helpful. Tried on a bunch of different shoes and they were super patient and personable. Very happy with my experience!!
February 2026
Awesome selection but over half of the employees know nothing about shoes. Have called the day before release day asking if they’d be having a certain shoe the next day and always am told no. But go up to the mall on that day and the shoes are there.
February 2026
Overall good selection, weird situation where they couldn't match their website price. Had to order for pick up and come back later. Employees seem to need more training. Everyone was very unsure of processes
