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March 2023 by Daniel Talbert
When I pulled up to the drive thru I was the only car there and there was four people inside working and I waited for over 15 minutes in the drive thru and nobody helped for 15 mins
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February 2023 by Kayla Craft
I have had so so so many issues with this bank. Not only is their customer service awful. I have had to call them multiple times to do one simple task yet they still do it wrong. Save yourself the time and frustration and bank somewhere else.
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October 2022 by Robert DelMar
Nice people, but keep religious beliefs out of the lobby. No reason to have a bible setting on the coffee table with the rest of the reading material unless you include all the other religions like Islam, LDS, Hinduism, and all the other 4000+ religions. Christianity isn't recognized as the United States religion, so be respectful of those who don't practice it.
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June 2020 by Primula Mawi
Worst customer service worst branch in town.
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December 2019 by Angi Whit
I have a safe deposit box and account with this branch and they've been nothing but lovely towards me. Very helpful staff, nice, always greets my family, and always offers my kids candy. They move as fast as they can to get me into the safe box and are never present when I do my thing, aka they're not nosey!! I suggest this branch to everyone since they're the best location available.
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October 2019 by Michael G
Crazy friendly notary! They bent over backwards to help us and we won't forget it! Thank you!
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August 2019 by Michael Diller
I've been with GSB for about 3 years. They have never done me dirty.
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June 2019 by Becca Mamma
Worst bank in Springfield. Their "travel security" is a joke. Feel free to get an account here if you never want access to your money!
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July 2018 by Chester Howell
Excellent customer service!
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November 2017 by Marty Cooper
When I was planning my business I decided to go with Great Southern Bank. The closest branch was Benton. The branch manager, Greg Johnson, was so very helpful. He walked me through everything I needed to do for a business
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October 2017 by Candice Prewitt
They were rude. They stared at us without offering a smile or any kind of greeting when we walked in and then couldn't give us any information about making an appointment to open an additional account there because apparently only managers can help with that and there weren't any managers working today.
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July 2017 by Marty Coope
When I was planning my business I decided to go with Great Southern Bank. The closest branch was Benton. The branch manager, Greg Johnson, was so very helpful. He walked me through everything I needed to do for a business Account and has helped me with banking advice for the last 6 years. This is my go to bank for everything. Thanks Great Southern and Greg Johnson!
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March 2017 by Shellee Vise
My Mom banks here. 🇺🇸👠For at least 20 years. ðŸ‘🇺🇸
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October 2016 by Brittany Gann
Extremely slow service and rude works AND on three separate occasions I have received a $5 bill that has been confterfit. $15 wasted because as soon as I pointed it out they accused me of switching it out. Who would try to steal FIVE DOLLARS from a bank that surely has thousands inside. They need better more friendly workers that check money before handing it out.
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July 2016 by Kelsey Manlove
Left this bank years ago when I had a fraud issue, but I still have to do deposits here. I've been waiting in the teller line for over 30 minutes. Enough time to write this review foe sure. I've watched 4 cars leave in that 30 minutes.
