Guaranty Bank is a local full-service bank committed to serving its community through volunteer efforts, philanthropy, and responsible financial services. It aims to meet and exceed customer expectations, providing convenient access through a welcoming lobby and helpful staff. Customers appreciate the bank’s friendly and attentive service, often noting the staff’s kindness and willingness to assist. Long-term clients value the consistent support and the bank’s responsiveness, including answering phone inquiries promptly. Staff members, such as those helping with account openings, are praised for their excellent customer service, explaining account options thoroughly and taking the time to ensure customer satisfaction. Guaranty Bank is part of QCR Holdings, with 40 locations across Iowa, Missouri, Wisconsin, and Illinois, and is dedicated to maintaining a positive, trustworthy relationship with its community. Member FDIC and an Equal Housing Lender.
We do a neighborhood Assn account here. Thanks for the service and convenience of your lobby and staff. We hope to pay down the loan quickly and wrap up our commitment.
February 2025
Spoke with agent Lucy who was so very kind and helped me to find the info I’ve been trying to find. Been with Guaranty Bank for decades and customer service has ALWAYS been great. And this bank actually answers the phone. Not so for US Bank and others. Thanks, Lucy and Guaranty! You’re awesome!
July 2024
Douglas was extremely helpful and kind! It’s employees like him that make me happy I switched to Guaranty.
