Mercy Outpatient Pharmacy and Mercy Hospital provide compassionate and high-quality care to their patients. Patients appreciate the staff's kindness, professionalism, and willingness to listen. Many reviews highlight the excellent treatment received during surgeries, such as back surgery and pacemaker procedures, where patients felt well cared for and informed throughout their procedures. The staff, including nurses, surgeons, and technicians, are described as courteous, thorough, and respectful, often going above expectations to ensure patients feel comfortable and supported. Patients also commend the staff at Mercy Breast Center for their warmth, patience, and understanding during testing and follow-up appointments, emphasizing the positive impact of their kindness during difficult times. While most experiences are very positive, there is a mention of a lengthy wait in the ER due to staff shortages, which affected one patient's ability to give a perfect rating. Despite the wait, the staff remained calm, sympathetic, and professional, providing good care once seen. Patients are grateful for the accommodations that allowed loved ones to stay with them, which brought comfort during stressful situations. Overall, Mercy facilities are highly recommended for their attentive care, respectful treatment, and the genuine compassion demonstrated by their staff. Patients feel reassured that they are in caring hands, and many express gratitude for the positive experiences during both routine and emergency visits. The consistent message is that Mercy makes a difference in people's lives through their dedication and kindness.
I just had the kindest nurse help me and answered all my questions thoroughly. She made sure I understood my medication and the why behind it. Thank you
September 2025
Had our first child delivered her. The nurses and doctors were fantastic. Very knowledgeable and helpful. Couldn't ask for a better experience.
September 2024
They always have what I need and they are pretty fast.
