Metro Appliances & More is a business known for offering good prices on appliances and providing helpful service. Customers have bought appliances such as washers, dishwashers, freezers, and refrigerators from them over the years. Some customers have enjoyed long-lasting products, like a washer that lasted 20 years, demonstrating the store’s ability to supply durable appliances. The staff, including salespeople like Joe and Amber, are praised for their quick responses and personal attention, often delivering appliances within a short time frame, which saves customers from inconveniences. For example, one customer’s freezer was delivered within 30 minutes, helping to preserve their frozen food during a time of need. However, experiences with product repairs have been mixed. While some appliances, like a dishwasher, faced repeated issues despite multiple repairs, the store has shown strong customer service by replacing the dishwasher at no extra cost after unsuccessful repairs. On the other hand, some customers have experienced difficulties with washer repairs, waiting multiple times for service with disappointing results. Additionally, there have been occasional concerns about product availability and ordering, with some feeling pressured to buy before sales end. Overall, Metro Appliances & More is appreciated for its good prices, helpful staff, and quick delivery, though repair experiences have varied.
I bought a washer here 20 years ago and it lasted that long. When it went out I went straight to Metro. They are good priced and have good appliances.
September 2025
Sales was very helpful and honest about delivery windows
September 2025
Stove that was supposed to have been ordered wasn't on the floor. They could order the refrigerator that we were interested in, but had no idea if it would be in in 6 weeks or longer. Felt a bit pressured to order before the current sale would be over.
