Metro Appliances & More is a business known for offering good prices on appliances and providing helpful service. Customers have bought appliances such as washers, dishwashers, freezers, and refrigerators from them over the years. Some customers have enjoyed long-lasting products, like a washer that lasted 20 years, demonstrating the store’s ability to supply durable appliances. The staff, including salespeople like Joe and Amber, are praised for their quick responses and personal attention, often delivering appliances within a short time frame, which saves customers from inconveniences. For example, one customer’s freezer was delivered within 30 minutes, helping to preserve their frozen food during a time of need. However, experiences with product repairs have been mixed. While some appliances, like a dishwasher, faced repeated issues despite multiple repairs, the store has shown strong customer service by replacing the dishwasher at no extra cost after unsuccessful repairs. On the other hand, some customers have experienced difficulties with washer repairs, waiting multiple times for service with disappointing results. Additionally, there have been occasional concerns about product availability and ordering, with some feeling pressured to buy before sales end. Overall, Metro Appliances & More is appreciated for its good prices, helpful staff, and quick delivery, though repair experiences have varied.
Mackenzie at the Glenstone location was extremely helpful, honest and knowledgeable. She has earned Metro Appliances all of my future business. The cherry on top? Metro Appliances was better priced than any of the National chain stores.
June 2026
When to Walmart and they didn’t have any dryer hoses called this company and they got me one free of charge I can’t believe the customer service was so amazing I recommend them to anyone they also have a really big freezer in there for $599!!!
May 2026
Because I am housebound, I needed help selecting a dishwasher to replace my broken one. Through texts and phone calls, Abby picked out a very nice and affordable dishwasher. I am so glad I called Metro, and very happy that Abby helped me.
