O'Bannon Bank is noted for its friendly employees and good customer service. Reviews describe the staff as incredibly sweet, genuinely nice, and like family, with specific praise for their helpfulness. The bank provides easy-to-navigate basic checking accounts and assists with a variety of services including checking, savings, CDs, and business accounts. Customers report very small fees for services like cashier's checks, a contrast to higher charges elsewhere. The management has improved tremendously and the branch is in a growing stage, proactively working on new training. They take great care of both personal and small business banking needs, with customers noting they are proactive in helping a business grow. The overall sentiment is that it offers the best bank services, with the promise that it will only get better with time.
The ladies who work here are always so sweet and nice to talk to!!!
December 2023
I recently switched banks. After two years of outrageous charges for cashiers checks and a lack of customer support with Regent Bank, I switched to O’Bannon. They are very friendly, and provide good customer service not to mention, a very small fee for cashier checks.
December 2023
I added someone to my acct and Elizabeth CSR on Sunshine was Great. My mom said she had a great, perfect personality for this job.
