Palen Music Center is a family-owned business operating for over 60 years. It is known as a top destination for high-end musical gear, guitars, drums, amps, and band instruments. They offer a great mix from entry-level to boutique and custom shop offerings. The staff is consistently described as the best, with a knowledgeable, passionate, super friendly, kind, supportive, patient, and helpful team. They provide amazing service, are great to work with, and offer special orders. Customers report a nice and easy experience with super fast shipping and great communication, leading to many positive experiences and repeat business.
Many thanks to Chase: engaging, helpful, and supportive for an intimidating first purchase. 10/10 would recommend. Support local!
July 2026
Great professionalism, even included a tour of new equipment-- most cool!!
July 2026
I went to two music stores the day I bought my new Taylor guitar. The first store offered no help. These folks at Palen were more than knowledgeable and helpful. Great experience and I left with my new guitar. Thanks Palen Springfield.
