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“This is our go-to location for our pets needs. They are always friendly and have a great selection of higher quality brands that other stores don’t carry. Love having a business like this in our community!”
“We love the ladies AND birdies!@ just for parrots! They have been such an important part of our journey together- and they still are!Even if you don't own a bird - go check this place out! They have got it going on!”
“I absolutely love this store. I shop at the Republic Road store in Springfield. The customer service is amazing! They go above and beyond. The four star rating, though, is for the website, which I know is not the store’s fault, but you must make the site searchable or at least show all the brands you offer. I bought my puppy food last week in-store and I wanted to share it from your site and the brand isn’t even listed on your website! You are doing your local shoppers a disservice!”
“E pouring and a few more things to say about you than the rest on my life and my love ? ❤️ good to know that is not the way you are going with this situation and how it will happen again and that”
9AM - 8PM
1717 W Kearney St, Springfield
Pet Stores
“If you want a stress free shopping trip, this is the place to get it. I always have lots of questions about food and nutrition for my pets. The team members have always been patient and informative. I love this place.”
“I definetly reccomend this place!! I ordered a small pumpkin and applesauce cake for my 15 year olds bday and he loved it and so did his siblings!! Everyone was licking their plates lol!! Super friendly fast and easy pick up she even gave him a party hat with his age and name on it!!!!!! Really made my day!! Thank you!!”
“(Forgive me if I get the name wrong), but Annie helped me get my cats food delivered on time! When Doordash was giving me the runaround, the store got it taken care of on my behalf. Fantastic service.”
“Scan all products on the app to save money. They will match the app price. They also host vaccination clinics. Have groomers. Reptile, birds, hamsters, fish plus more and supplies available there.”
“We have experienced a shortage of mice to feed our corn snake. When I googled where to find feeder mice in Springfield Deep Dark Water was listed. Lady was very nice was able to get 7 pinky rats for our hunger snake. Thank you for your assistance.”
“The lady was very nice and had a good selection of young rats. I bought two for an excellent price. I would recommend taking a look here if you are looking for rodents.”
10AM - 7PM
2920 E Sunshine St, Springfield
Pet Stores
“Great customer service!
Their prices are very competitive, especially with their ongoing promotional sales on different products. I am a frugal shopper, so before I purchase most items, I compare Pet Supplies plus prices with their competitors.
Nine times out of ten, I end up going to Pet Supplies Plus.”
9AM - 8PM
2838 S Glenstone Ave, Springfield
Pet Stores
“This was a great experience. I was greeted as I walked in, surrounded by very knowledgeable people, the fish girl knew how to tell a girl fish from a boy fish. I didn't want any breeding, just pretty fish. She showed me where the dog food was and asked if I needed help unloading it in my car. The cashier, super nice, had a great conversation, she helped me sign up for rewards, I'll definitely keep going back!”
“Brought my dogs in to have their nails clipped. Jen helped me sign up for the Petco program (sorry forgot it's name) so I can get better discounts etc. The app was having issues with my card and phone but Jen was super sweet and kind helping me get through it. The ladies in the Grooming center are always so good with my babies. Definitely recommend them for any grooming needs! Thanks Jen for your help and patience!”
“I took my dog to get groomed just before his birthday, and I couldn’t be happier with the results. They did an amazing job! The groomer was professional, attentive, and really paid attention to detail. My dog looks fantastic, and I can tell he feels great too. I absolutely love the service and will definitely be coming back!”
“Phone call about online p/u order to the glenstone Ave Springfield MO location - just got off the phone with the most exceptional service Ive had by phone in years , and $&#t I didn't get her name ?
it's been awhile since I've even witnessed "decent service" rather than" blah dont care dont talk to me" service or they have ear buds in ? i understand times have changed and we've all just gotten used to $&#tty service to be the new all your getting service !
I just want to shout out today I received outstanding customer service when speaking with an associate over the phone at petsmart , she was knowledgeable, well spoken , polite and helpful she also waited until I hung up the phone rather than proving to me they are too busy for my nonsense and hanging up during mid sentence ?
Thank you to PetSmart for hiring great skilled employees to take care of your clientele ??✌️”
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“I go here every year to get my dog a birthday cookie. Went yanking on the door today paying no attention that they’re closed on Mondays. As I’m walking away a lady came to the door and let me in. They happened to be doing some training and let me shop around the store and get what I needed.”