Petco is a health and wellness company dedicated to enhancing the lives of pets and their owners. Located at 3840 W Washita in Springfield, this Petco store offers a wide variety of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. The store is staffed by friendly and enthusiastic employees who provide excellent customer service. Petco offers full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes, all aimed at ensuring pets receive the best care. While some customers noted that the store can get crowded and wished for a larger office space, many praised the affordability of services and the quick, efficient care provided. Overall, Petco delivers a welcoming atmosphere that feels like a small-town store, making it a recommended choice for pet owners. Additionally, customers appreciate the ability to shop online and take advantage of in-store pickup or repeat delivery options.
I have came in several times as I spend hundreds of dollars in this store and I am upset about Leo and this has been more than 5 times. He is Very rude and unwelcoming and he makes me feel like I should choose a different place to purchase my pet food from now on.
August 2026
Great customer service, they treat you like family and are very thorough. I highly recommend them!
February 2026
Associates were around to help me find what I was looking for.
