-
February 2024 by Kymmee Elight Beiger
I visited this location on Sunday February 4th 2024. I was immediately greeted upon entry by the cashier, who later was the one to check me out.The cashiers name was Curtis and they were very kind and absolutely helpful. When I told them I was there to look for a cat fountain, because my cats do not like drinking from the same bowl as the dogs...typical cats, LOL, they told me exactly where to find them. Then while checking out they made sure I knew that the store carried the replacement carbon and foam filters for when I needed to replace them.Overall, Curtis made my first trip to this Petco a lovely and easy time and definitely a reason I would return to shop here. They are an asset to the store.
-
February 2024 by Laura Thomas
Great place
-
February 2024 by Tammy Cannucci
Very helpful and had what we needed. The associate was very upbeat and pleasant.
-
February 2024 by Tiffany Westbrook
I go there for grooming and food for my dogs. Cyndi is my groomer, and she is so patient with my dog, Griz. He doesn't necessarily enjoy getting groomed, but he loves Cyndi! She does a great job and tries so hard to get him to cooperate.
-
January 2024 by Julie D.
I have had the BEST customer service from this store!! Honestly, if I ever have a problem it's taken care of to my satisfaction every time. The staff knows me when I come in are as friendly and helpful as can be.
-
January 2024 by Brit Nell
The only thing is is the lack of help around the store you kind of got to go hunt for somebody
-
January 2024 by Sandy Mitchell
Had everything I needed and wasn't over priced, actually some things were cheaper than other stores
-
January 2024 by Brandon Tindle
Great place for your bearded dragon supplies
-
December 2023 by Hank Lewis
In looking at the previous legal battles Petco has endured one would think Petco would figure out how to operate a company! Their lack of knowledge on effective ways to communicate information consistently to their customers and how to treat their customers with respect is appalling! I assume this is condoned due to the managers daughter being an employee and running the show! When you are given a price increase (due to previous employee charging incorrect amounts) at drop off only to be hit with a much larger increase at pickup appears to be fraudulent. I have no problem with a price increase but when did it become the consumers problem to pay for mistakes made by a previous employee.? Their approach was unprofessional with total lack of respect! I will never set foot in this store again!
-
December 2023 by Sally Burky
I’ve been to this location several times here recently and most of my trips have been pleasant. Mia (hope I’m spelling that right!) is very educated with aquatics and was very patient and professional with me. I hope she is working everytime I go, I really appreciate her help. She is definitely an asset to Petco and I hope they treat/reward her accordingly for that :)Another employee is pretty rude, she acted very annoyed I needed her help. I basically killed her with kindness and the interaction got a little bit better. I do feel they are understaffed but I imagine that’s an issue everywhere these days.
-
November 2023 by Andrew Brashers
My poor dog. They wouldn’t groom him and said he was a danger to the staff and himself. He was shaking all afternoon after I picked him up. He is the sweetest biggest teddy bear; not to mention he’s a golden-doodle which is a very non aggressive breed.They recommended I have him sedated by a vet next time I have him groomed, which is COMPLETELY disturbing coming from a pet grooming company.The staff was rude about it. My dog was shaken. DO NOT take your dog here. Use someone local. You guys deserve to be investigated for the way you treat dogs behind the scenes.
-
October 2023 by Bill *
I go to this Petco pretty regularly. They are way understaffed, but the team works extra hard to take care of customers (company culture not employee issue). They have most standard pet supplies, but nothing extraordinary or unique. Overall it's a fine place to shop for pet items.
-
September 2023 by Ash Bohmont
Do not ask them how to take care of the animals. Do your research before you get an animal. They do have everything u need there. But u don't have to get it there. U can make your own decorations from dollar tree that's safe for some animals. Also when I go in there I feel sad for those animals
-
August 2023 by Hannah Brantley
I've been to this Petco a lot and never really have had a bad experience. The staff has always been nice to me. My biggest complaint is it seems like they move my dog's food around a lot, but the store is small enough that it's not a huge deal and I can usually hunt it down pretty easily.
-
August 2023 by Brandon Yinquez (Nacho)
Kids love just going through the store to look at what pets are available even if not in the market. It's very clean and the staff is nice and helpful. Definitely going to earn my business when it is time for another pet.
