Simmons Bank is noted for its excellent customer service, with many reviews highlighting employees who are welcoming, helpful, and go above and beyond. Customers report departing totally satisfied from branch visits, praising both the in-person assistance and the excellent online services. The bank maintains top-notch on-site services and has been recognized as one of Forbes top US banks. Multiple reviewers would recommend Simmons Bank, describing it as a great financial partner where staff provide the best customer service with a smile.
Great bank. Staff is always helpful, friendly, and prompt service. Had fraud on my account, they helped me get funds back, get a new card, and the transaction sms is my favorite feature.
March 2025
Great Bank, love the staff always very friendly with me. Travis
February 2025
Most excellent employees. Customer assistance with a smile. Overall, each and every time I have visited my branch, I have departed totally satisfied. Keep up the good work, and may GOD BLESS THEM.
