Thompson Cadillac is a locally owned and operated automotive dealership that has been in business since 1919. They offer a wide selection of new Cadillac vehicles as well as a variety of used cars, trucks, and SUVs. The dealership is staffed by knowledgeable and professional sales and service teams, including four GM World Class Technicians. Customers consistently praise the exceptional service and positive experience they receive at Thompson Cadillac. The sales staff, including AJ the sales manager and Carole Tatum the finance manager, are described as courteous, no-pressure, and excellent at their jobs. The delivery process is commended for being immaculate. Reviewers highlight the family-owned nature of the business and the top-quality customer service provided. The sales professionals, such as Marcus Scott and Tayton, are praised for their friendly demeanor, product knowledge, and willingness to accommodate customer needs, even allowing a customer's large dog to join them on a test drive. Overall, Thompson Cadillac is lauded for its long history, wide selection, skilled technicians, and outstanding customer service. Customers express confidence in the dealership and indicate they will return for future vehicle purchases and service.
I want to give a shout out to this dealership. My daughter and her family from Texas were passing through there. They broke down in the middle of nowhere. Ended up having their vehicle towed to this dealership. Obviously it would have been easy to take advantage of them in their time of need, they did not. Thank you.
September 2025
Very professional, to my situation seriously and made sure I was a happy customer!
August 2025
Two great experiences. You can tell they value their customers. Ask for Jace!