UMB Bank, a financial institution with drive-thru services, has received overwhelmingly positive reviews from its customers. The friendly and courteous team members are praised for going the extra mile to accommodate customers' needs, even for those who are not account holders. Customers have highlighted the bank's willingness to provide services like ordering a new debit card or selling a box of pennies, which sets it apart from other banks. The bank is described as making customers feel at home and ensuring they leave satisfied. One customer had a positive experience opening a Jumbo CD for their elderly mother-in-law, praising the respectful and friendly treatment. Another customer, new to UMB Bank, was extremely happy with their loan and the knowledgeable assistance provided by their personal banker, Kristin, and they plan to continue banking with the institution for many years to come.
Audrey Routh at the Glenstone branch is great to work with!
January 2025
A very comfortable place and secure to be banking with. kind and appreciative.
November 2024
We had such a great experience when we went into this location last week. The team members were so friendly and went above and beyond to help us get a new debit card ordered.
