Commerce Bank is praised for its excellent customer service and family-like atmosphere. Customers appreciate the quick service, whether in the lobby or drive-thru, and commend the bank for its improvements in recent times. Though there were some past issues with wait times and staff attitudes, the overall sentiment is positive, with many recommending the bank as a top choice for banking needs. Commerce Bank is recognized for its commitment to quality service in an era where it is often lacking.
I have been a Commerce Bank customer ever since they took over Centenial. They treat me like family. I will be there as long as they are. Thank-you for being there!
December 2023
NEVER ANY PROBLEMS, NEVER ANY LONG WAITS, SERVICE IS ALWAYS GREAT WHETHER I CONDUCT BUSINESS INSIDE THE LOBBY OR THE DRIVE THRU LANES.
November 2023
Commerce was getting so bad that I started to pull completely out but decided not too. From the slow waiting time in drive-thru to the snapping clerks with attitudes.But now it looks as if their bouncing back.Good job Commerce keep on improving.