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March 2024 by Rosetta C.
If I could give a 0 I would. I went there for a screw in my tire yesterday and they were not interested in helping or looking at the tires at all. Throw the whole building away please. Garbage for sure. I left and went down the streef and received superior service at the other tire place.
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January 2024 by Sung Uk An
HorribleI made an appointment at 11am. I waited for almost 3 hours and my car was still not in the garage and being parked where I parked 3 hours ago. I went to the front desk and he told me that I have to wait another one and half hour. I couldn’t believe it so I got the car key back and went back home.What is the point of having appointment if I have to sit there and wait for total 5 hours to get the service.I’m not coming to this place anymore in the future.If your time is not valuable at all to you and you want to just sit around for 5 hours, I recommend this place for you. Enjoy.
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January 2024 by Elaine Steinborn
I brought my car in for a battery and after 4 hours they called to say that I needed a battery and asked for the OK to put one in. I OKayed it, and they said they would call when it was ready. 40 minutes before their closing time, I started calling and there was no answer. My daughter and I went there and they were closed, with my car locked inside. They never called and now I'm without a car. The website says they are open on Sunday at 8:30--but I'm not sure I can trust them if they don't keep their posted hours. The AAA mechanic who jumped my battery so I could get to the FIrestone said it shouldn't take long at all to put the battery in but they took all day and I still don't know if it's done or not.Update: thanks to those who took the time and made my car available to me on Sunday. It made all the difference to me. Just a note: they usually only take appointments on Sunday because no workers are present to do any repairs and they are only open 8 to noon. My car was done and could be released so I was lucky and God took care of the details.
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January 2024 by Sarah Paul
This place is hands down the best! Jordan was extremely helpful. He was attentive to us and other customers at the same time. He had the utmost respect and patience with my Spanish speaking fiance. He contacted me with specifics. Emailed me my work order and invoice quickly. Most of all saved me money as he saw my tires were under warranty still!!! I haven't seen customer service like this in a long time! Jordan deserves a raise!!
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January 2024 by Erin Johnson
Great service. Excellent commutation. Got my car done at an affordable price.
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January 2024 by patricia trebilcock
I was able to make a same-day appointment and waited only about an hour for them to replace my battery.
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January 2024 by Anthony Robinson
great job guys as always great job
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January 2024 by Felicia Williams
They are very friendly and very helpful all the time
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January 2024 by RP Gamer Sean O'Loughlin
They were great and made sure the nail in the tire wasn't going to be a problem
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January 2024 by Amena Bey
This place is awesome. Very hard to find a place that will take care of your car needs and be honest with you. They diagnose my problem and let me know before any work was to take place. I will be doing business with them again. I recommend this place.
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January 2024 by Annie Shumpert-Robinson
I first called into your store for a quote on your tires and spoke with a Mr. Shaun Thomas and he truly went above and beyond to serve me. Seeing that this was my first time ever purchasing 4 new tires. Amazing customer service
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January 2024 by michelle brown
Great!!
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January 2024 by Andrey Feygin, CPA, EA
Car was serviced very quickly. I am very satisfied!
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January 2024 by andrew luck
Excellent customer service
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January 2024 by Nena Pierson
Thank you Carlos for making time to help me with my vehicle. I have been to this location a few times and you all are always great to work with.