The United States Postal Service (USPS) is a reliable and affordable delivery service that processes and delivers 47% of the world's mail. With over 30,000 retail locations nationwide, USPS is committed to providing secure and efficient delivery to more than 157 million addresses in the United States and its territories. Customers generally have positive experiences at their local USPS branches, describing the service as "great and friendly," with personable employees who go above and beyond to assist customers, even engaging in friendly conversations. However, some customers have reported frustrations, such as issues with package deliveries or perceived inefficiencies at certain locations. While the majority of reviews praise the dedication and hard work of USPS employees, a few customers have expressed disappointment with their local branch, citing problems like missed pickups, inconsistent route coverage, and a lack of comprehensive assistance for non-standard transactions. Despite these isolated issues, the USPS remains a vital and trusted service for millions of Americans, constantly innovating to improve customer experiences.
They should shut this location down. I live in a duplex. Multiple times I've placed something in my mailbox to be picked up and it doesn't get done. My neighbors mailbox is no more than 7 feet from my mailbox and I've seen the postal employee walk right by my mailbox, ignoring the items I have to be picked up, and yet deliver... read full comment
August 2025
I saw the reviews and went expected the worst. I was pleasantly surprised. The reviews WERE WRONG! The building and grounds were super clean and organized. The staff was sweet and professional.
July 2025
Now I see why your rating is so low. I paid $31.50 for a package to be sent next day delivery, arriving on Thursday 7/24/25. Today is 7/28/25, package not delivered and USPS has no idea where it is. HORRENDOUS CUSTOMER SERVICE.
