Boost Mobile offers a mix of customer experiences. While some reviews highlight outstanding customer service, particularly praising a knowledgeable associate for her professionalism, others express concerns about the store's phone selection, specifically that many Android phones are refurbished and this information is not clearly communicated. The company provides month-to-month service without requiring contracts, which is a plus for many customers. However, there are complaints about issues with insurance claims and phone replacements, leaving some customers feeling frustrated. Overall, Boost Mobile is appreciated for its attentive staff and service, but it faces challenges regarding transparency and product quality.
Great place to go for a new phone. I went in last week and got a few new phones, and I can't remember the manager's name she was awesome and went out of her way to help me get what i needed. So long t-mobile and hello boost mobile
October 2022
I went to the St Joe avenue location. The associate was very helpful, professional, and polite. She knew what she was doing so I was in and out quickly. She deserves a raise.
September 2021
Decent company's generally get my cash, when you get down from being on top, this cell phone company will Boost you back up with good business... that's a fact.
