Cell Phone Stores in St. Joseph, MO

“The store was friendly and clean. I was put on a waiting list as soon as I walked in, the store was very busy. (Sunday afternoon) My associate, Parker, was so helpful and made the process of switching and establishing service easy and painless. He answered all my questions and explained everything well. I am happy I switched carriers!”

“had a great experience at the T-Mobile location on North Belt Highway! The staff was friendly, welcoming, knowledgeable, and very helpful. They took the time to answer my questions, explain everything clearly, and make sure I felt comfortable with my options.

The store itself was also very nice, clean, and well-organized, which made the whole experience even better. You can tell the team takes pride in keeping the store looking professional and inviting.

Overall, the customer service was excellent, and I would definitely recommend this T-Mobile location to anyone looking for friendly, professional, and helpful service!”

“Shania was so so helpful explaining all my options on Saturday then printed out options for me to take home and look over and then told me when she would be working so that she was already familiar with my concerns today and then shared her schedule for later in the week when the new equipment will arrive
I was considering switching carriers but her thorough explanations of options and ways to save money win my over . Shania is a 12 on a scale of 1-10!!!!”

“I can not say enough good about the experience with Deepesh Nath. From the beginning to the end was wonderful. The knowledge and understanding and caring way, made you feel at ease and know you was in good hands. Truly the best, so professional all the way and letting you know he was there for you with any questions. Making sure all is okay before you leave. And to let you know he is still there for you even after you leave to contact him for help. Deepesh is a true professional and kind also, to make you feel at ease and know you was in good hands. A true leader. Top notch all the way.”

“I thoroughly enjoy everything about this business. The staff, the esthetic and the quality of work they do. 10 out of 10 would recommend. They make themselves available 365 days a year through Facebook. They are incredibly friendly and HONEST. ? The... best.”

“I've been coming here for over a decade. Izzy was great. She was so knowledgeable that she knew exactly what I was talking about even when I didn't. Izzy's had great customer service and was very helpful.”

“May 7th, 2024: All staff here are amazing & patient! I’m a college student & I was disconnected for months but they got me squared away with everything I needed. Would highly recommend this store to anyone seeking new phone service or anything else! Thank you ATT!!!”

“Love love love Cricket and their staff in Saint Joseph at both locations! The service is amazing, the phones work well and again the staff is always helpful! Thank you St Joseph Cricket staff!”

“Thank you to Sage for her patience and assistance. She took such good care of us after my daughter lost her phone. It was a great experience after a tough situation. I’ll definitely be back when it’s time for an upgrade. She was super polite and knowledgeable. And the girl is a serious multitasker. Thank you again🙂”

“I went into the store to try to fix my account since I couldn't make it receive calls due to an esim issue and the representative in the store Arianna was wonderful! Even though she was not able to resolve the issue and I all leaving Metro because of customer care Arianna was professional and tried everything she could to help! Thanks again!!!”

“Switched 2 phone lines over to cricket today and was very happy with the service provided to us. It was a little process switching as we had to get our old carrier on the line to make the switch but Miss Reina was very patient and friendly.A couple days prior I also went in to get a hotspot & I was also very pleased with the service provided by the young lady helping me that day. (Sorry didn’t get her name)Definitely recommend this location!”

“My wife and I took an adventure today to inquire about switching services to T-Mobile as well as help our sons out with relief from a phone expense due to that they are in College trying to get by in this world. So, the daily goal of this adventure was to get 4 new lines and I was a tad bit apprehensive and not looking forward to the event… because you have to admit in this day you just don’t know how customer service is going to be or how people are going to act period. But with that, we were on a mission and pushed forward. From the second, we walked in that store the vibe was positive and we were greeted by two employees by the name of Austin and Jordan. They immediately got down to business And we’re great guys as a whole! They had no problem with answering my questions and being patient with me and getting us the best deal we could possibly to fit our budget and to be able to help our sons. They were super laid-back and chill and very professional and are really good at what they do. They helped us set up our phones they helped my son set up their phones when ones out of state, In Texas is going to school and the other ones in Springfield, Missouri and everything went smooth and even when there was a couple rough spots, what I considered to be rough spots in technology, they never lost their composure or did they get frustrated even as the store continued to fill up with people they stayed focused on the task and really did a fantastic job representing that there are still good young men in this world. That may sound exaggerated, but it’s not at all, good people need to stick together in this world and good people need to be recognized and when somebody’s doing a good job, I believe they need to be told about it and other people need to know that they’re doing exactly what they’re supposed to be doing for customer service, and treating people with a true care and respect that this world is lacking. Leaving that store today set the vibe for the rest of our day. My family and I left there with smiles on our faces and then Paid it forward to other people we came across the rest of the day. It takes just a few seconds to be kind. It takes just a few seconds to be patient with people even when things seem a little frustrating or whatever the case may be. These guys had all those attributes and I just wanted to say thank you Jordan and Austin for your service today and for helping my family achieve our goal. You guys are too great dudes, man and I appreciate you. Keep pushing and being a light in this world at whatever you embark on!”

“It's awesome it's one of the best experience I had coustmer service is awesome it's outstanding they help me to setup everything thanks 👍👍”

“Preston helped me switch from Tmobile. TMObile had me in a complete mess with a 120 dollar bill for 1 line, Preston had a good deal where I could get 3 lines for only 60 bucks the third being free forever. Go check out their deal!”