Boost Mobile offers a mix of customer experiences. While some reviews highlight outstanding customer service, particularly praising a knowledgeable associate for her professionalism, others express concerns about the store's phone selection, specifically that many Android phones are refurbished and this information is not clearly communicated. The company provides month-to-month service without requiring contracts, which is a plus for many customers. However, there are complaints about issues with insurance claims and phone replacements, leaving some customers feeling frustrated. Overall, Boost Mobile is appreciated for its attentive staff and service, but it faces challenges regarding transparency and product quality.
This boost store is awesome, they have great deals and amazing customer service 😄
June 2026
I've been coming here for over a decade. Izzy was great. She was so knowledgeable that she knew exactly what I was talking about even when I didn't. Izzy's had great customer service and was very helpful.
June 2026
Absolutely love this store and their employee Izzy is just fantastic! She really knows her stuff! Thanks, Izzy!
