The Home Depot in Saint Joseph, MO, is a helpful and friendly store that offers a wide range of products for home improvement and gardening needs. Customers appreciate the variety of tools, appliances, outdoor furniture, building materials, and plants available. The staff, including managers and salespeople, are often praised for their professionalism, helpfulness, and willingness to go above and beyond to assist customers. One customer had a positive experience with the manager and a salesman who resolved issues efficiently and with a friendly attitude. The store is especially recommended for large projects, such as kitchen setups, where staff like Russ helped with selecting, transporting, and loading items, making the process easier. However, some customers noted areas for improvement, such as delivery service, which sometimes failed to level appliances or ensure everything worked properly, and issues with customer service and the app experience. Despite these concerns, overall, the store is considered a good place for tools, plants, and home improvement supplies, with friendly staff ready to support DIY projects and professional renovations alike.
Who doesn't love Home Depot? I did have a small issue getting my toolbox from the back. Eventually both parts were found.
October 2024
Ordered a Refrigerator with delivery and setup... product arrived as scheduled, delivery team was courteous but failed to level Refrigerator or ensure everything worked. Please do better team Home Depot...
October 2024
Home Depot customer service has really gone down hill. I can't even tell if anyone works there half the time. Also their app is a PITA.
