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“The store was friendly and clean. I was put on a waiting list as soon as I walked in, the store was very busy. (Sunday afternoon) My associate, Parker, was so helpful and made the process of switching and establishing service easy and painless. He answered all my questions and explained everything well. I am happy I switched carriers!”
“A nice, bright, clean store with a great selection of products. I was here looking for a fairly outdated type of electronic cable and I was not surprised that they did not have it. They have a really great selection of electronic items for current technology. A very nice selection of everything from clothes to food. The store smelled great due to the coffee as well, Starbucks, I think, I didn't have any as I was there in the evening. I'd definitely shop there again. Prices look very reasonable.”
“Love love love Cricket and their staff in Saint Joseph at both locations! The service is amazing, the phones work well and again the staff is always helpful! Thank you St Joseph Cricket staff!”
“I thoroughly enjoy everything about this business. The staff, the esthetic and the quality of work they do. 10 out of 10 would recommend. They make themselves available 365 days a year through Facebook. They are incredibly friendly and HONEST. ? The... best.”
“Emily helped me adjust my bill plan today so i could have more data per month. Is very kind and answered all questions and very helpful. Id recommend her to anyone”
“Deepesh and Rob helped save us some money. They deserve a raise!! I had no idea about the first responders discount and autopay discounts. They were wonderful and patient with us.”
“May 7th, 2024: All staff here are amazing & patient! I’m a college student & I was disconnected for months but they got me squared away with everything I needed. Would highly recommend this store to anyone seeking new phone service or anything else! Thank you ATT!!!”
“Emily has been very kind, helpful and patient. Emily got my new account set up and gave me options that fit my needs for a new phone. She has been one of the better customer service experiences I've had compared to other cell phone companies!”
“The service was great! As we walked in we got help straight away and everything handled in a timely manner. Only complaint is that the store was hot! Maybe some a/c in there could up the customer experience!”
“I went into the store to try to fix my account since I couldn't make it receive calls due to an esim issue and the representative in the store Arianna was wonderful! Even though she was not able to resolve the issue and I all leaving Metro because of customer care Arianna was professional and tried everything she could to help! Thanks again!!!”
“My wife and I took an adventure today to inquire about switching services to T-Mobile as well as help our sons out with relief from a phone expense due to that they are in College trying to get by in this world. So, the daily goal of this adventure was to get 4 new lines and I was a tad bit apprehensive and not looking forward to the event… because you have to admit in this day you just don’t know how customer service is going to be or how people are going to act period. But with that, we were on a mission and pushed forward. From the second, we walked in that store the vibe was positive and we were greeted by two employees by the name of Austin and Jordan. They immediately got down to business And we’re great guys as a whole! They had no problem with answering my questions and being patient with me and getting us the best deal we could possibly to fit our budget and to be able to help our sons. They were super laid-back and chill and very professional and are really good at what they do. They helped us set up our phones they helped my son set up their phones when ones out of state, In Texas is going to school and the other ones in Springfield, Missouri and everything went smooth and even when there was a couple rough spots, what I considered to be rough spots in technology, they never lost their composure or did they get frustrated even as the store continued to fill up with people they stayed focused on the task and really did a fantastic job representing that there are still good young men in this world. That may sound exaggerated, but it’s not at all, good people need to stick together in this world and good people need to be recognized and when somebody’s doing a good job, I believe they need to be told about it and other people need to know that they’re doing exactly what they’re supposed to be doing for customer service, and treating people with a true care and respect that this world is lacking. Leaving that store today set the vibe for the rest of our day. My family and I left there with smiles on our faces and then Paid it forward to other people we came across the rest of the day. It takes just a few seconds to be kind. It takes just a few seconds to be patient with people even when things seem a little frustrating or whatever the case may be. These guys had all those attributes and I just wanted to say thank you Jordan and Austin for your service today and for helping my family achieve our goal. You guys are too great dudes, man and I appreciate you. Keep pushing and being a light in this world at whatever you embark on!”
10AM - 7PM
139 N Belt Hwy Ste I, St Joseph
Mobile Phones
“Switched 2 phone lines over to cricket today and was very happy with the service provided to us. It was a little process switching as we had to get our old carrier on the line to make the switch but Miss Reina was very patient and friendly.A couple days prior I also went in to get a hotspot & I was also very pleased with the service provided by the young lady helping me that day. (Sorry didn’t get her name)Definitely recommend this location!”
“I been with metro for a a few years now and never had a complain before, but ever since t mobile took over its been difrent and in a good way! The speed of the internet is crazy! streaming doesnt take long any more and my signal is even better. I used to get 3 bars top 4 at home on good days and now Im on 5 bars solid almost all the time! so glad t mobile took over!”
“Preston helped me switch from Tmobile. TMObile had me in a complete mess with a 120 dollar bill for 1 line, Preston had a good deal where I could get 3 lines for only 60 bucks the third being free forever. Go check out their deal!”
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“Best T-Mobile store ever!! Went in late last night and the staff members were amazing and very pleasant! We were bring numbers to T-Mobile and they stayed there almost an hour after closing time helping us out. I highly recommend this store for any of your needs!”