Auto Spa Etc of Oakville is a local business that offers a range of car detailing services. Based on the reviews, the overall experience at Auto Spa Etc has been mixed, with both positive and negative feedback. On the positive side, many customers have been satisfied with the quality of the hand wash and wax services, stating that the staff did a great job in making their vehicles look brand new. The attention to detail and the customer service provided by the team, particularly by an employee named MacKenzie, have been praised. Customers have appreciated the staff's willingness to go above and beyond to ensure their vehicles are thoroughly cleaned, even when dealing with challenging situations like having kids and pets in the car. However, there have also been some negative experiences reported. Some customers have encountered issues with gift card purchases, where the balance on the card did not match the expected amount. Additionally, a few customers have expressed disappointment with the quality of the window cleaning, mentioning that their vehicles were left with streaks. There have also been concerns raised about the staff's handling of the vehicles, with reports of the wheels and tires being damaged during the detailing process. Overall, Auto Spa Etc of Oakville seems to be a mixed bag, with some customers having a positive experience, while others have faced challenges. The business appears to be making efforts to improve its standards and provide better service, as evidenced by the feedback from a customer who noticed a significant improvement in their recent visit.
Spent about $100 to get the car washed, wipe out inside and do a hand wax. Left a $25 tip only to find out I still had crumbs in my seats, crumbs in the phone charger, rubber on the on the door jambs still filthy, and all my windows are streaked. Also didn't empty the small trash can in the cup holder. What a bummer.
May 2025
Hand wash and wax. Did a great job. Would visit again! 😀 Update: nothing has changed, but it's still well done.
February 2025
Great Place to get your car detailed! MacKenzie went above and beyond! Great customer service and he really paid attention to detail... i have 2 kids - so trash food etc everywhere, mud snow and more! MacKenzie anf his team made my suv look brand new! Thanks so much guys!
