“They were a godsend for me after the storm came there or area was replacing my axle and needed told a couple times they got a generator to keep ppl in service so yeah they got my vote.”
“I usually come here if my car needs anything. I highly recommend this particular location. Staff is knowledgeable, fast and helpful. Today, I got wiper blades and it was too cold outside. But the staff didn't hesitate to help me and less than 5 minutes they replaced and made sure I was satisfied with the product and the service. Excellent!”
“Just stopped by to get our DEER WHISTLES for our front bumper to warn deer of oncoming traffic! Saw 6 deer on the way in to their location. So happy I was able to confirm they had plenty in stock and for only $7.99! Awesome staff. We have had several needs recently (calls, orders, pick ups, holds, etc.) and… Every. Single. One. Was. Awesome!”
“I stopped by the store on Lemay Ferry Rd to see if someone could change my brake light for me. Gabe offered to do it for me no questions asked, just great customer service and friendly as can be. It's nice to know people will go out of their way to be helpful even when it's not a part of their job title. Thanks Gabe!”
“Friendly helpful staff and Ken the Assistant manager is awesome! His customer service is above and beyond. Thank you so much. Greatly appreciated.. I recommend this location!”
“Went into the store in panic mode with a brake problem. James and his coworker were not only knowledgeable, and professional but treated me with respect and actually helped with everything they were able to. Above and beyond normal duties. Thanks guys”
“Ms. Lynn At the location on Kingshughway is AWESOME! She knows more about cars than most men I know. (She has a lot of experience working on cars) She's friendly, knowledgeable, helpful and cool as the other side of the pillow! She makes this store what it is!”
“I needed a battery for a very old APC UPS. The original battery was long gone. I brought it into the store and a very helpful employee (I wish I'd gotten his name) worked with me for a good 10 minutes to find the right battery. He tried more than one to find the biggest one that would fit. You can't get that kind of service buying from Bezos' place! I have two other similarly old APC UPS devices so when their batteries die, I'll be back. I know some people replace the whole unit when it starts beeping but you can just replace the battery and save $30.”
“Service EXCELLENCE! Ladies (& Gents) when you want top-notch service, and a better understanding of what’s needed for your vehicle, check out TRACI. She gave me top-of-the-line service when I came in looking to purchase a headlight for my vehicle. She told me that the bub did not look blown and that I should check the fuse. Turns out, it was the fuse. Traci saved me lots of dollars and I am so grateful for her helpful assistance, she has a beautiful smile and a wonderful personality and I’m so glad that O’Reillys hires, trains and promotes employees like TRACI who can assist us with our needs!”
“Earnest was a great help he took all the time out to stop and assist me at the register making sure I got exactly what I needed...great turn out for this store..”
“I went to Autozone first and got told a bunch of lies and over priced! Luckily I followed my 1st mind and went next door and got a better product for a better price.”
“Don't know the kid's name but I can tell you this I had about great experience there just. It was only there to purchase a headlight but through having pretty awful experiences at other stores well then probably even one of their stores it was just smooth it was polite you didn't act like I was bothering him about eating in the store he didn't act like any of my questions were stupid it was an overall cool experience.”