Best Western St. Louis Inn offers a pleasant stay with friendly staff and a clean environment. Guests appreciate the good location, which is convenient for visiting St. Louis, and feel safe in the area. The hotel provides amenities such as an indoor pool and breakfast, although some reviews mention that the breakfast can be less fresh and the coffee tastes off. The pool area is heated in the room but not the pool itself, which was a disappointment for some, especially during colder months. The rooms are generally clean and comfortable, with beds that are considered fine by most guests. However, noise levels can be an issue due to thin walls and proximity to the elevator or neighboring rooms, and some guests experienced noise from families with children, especially during busy times or holidays. Room cleanliness upon arrival varied, with some guests receiving rooms that were not fully cleaned, including dirty towels, trash, or uncleaned refrigerators. The hotel staff was described as accommodating and nice, although there were reports of being short-staffed and some challenges with service, particularly during busy or holiday periods. The hotel charges a $100 damage deposit, which is temporarily held on credit cards. Overall, Best Western St. Louis Inn provides a good value with friendly service, though improvements in cleanliness and noise control could enhance the guest experience.
Had an enjoyable stay. The room was clean, the breakfast was good, and the staff was nice and friendly.
February 2026
Great hotel to stay in . Great breakfast. Hotel is nice and clean . Love the free complimentary popcorn in evening .
February 2026
Location was a little accword to find. I had to turn around. But that is OK. Rooms were clean. Desk lady was very friendly and she was very helpful i was traveling with two seniors. They both enjoyed the room and have told me it was a great hotel.
