Public Storage in St. Louis offers convenient and reliable storage solutions with a focus on customer service. Customers can reserve the perfect storage space for free, with no commitment, and use the online eRental option to skip the counter and access their units quickly. The staff at this location, including dedicated employees like Kami and Karey, are highly praised for their helpfulness, professionalism, and attentiveness. Kami is known for her kindness, thoroughness, and willingness to go the extra mile, such as checking for an extra key and reducing rates, which is especially appreciated by senior citizens on fixed incomes. Karey is recognized for returning phone calls promptly, assisting with unit transfers, and explaining procedures clearly, including emergency lockout services provided by a locksmith. The facility itself is described as very clean, secure, and well-maintained, with available carts to aid customers. Overall, the team’s friendly attitude and strong work ethic help make the storage experience stress-free and trustworthy, maintaining nearly 50 years of trusted service in the neighborhood.
Clean, well-managed, safe property. The manager at the Maplewood location does a very good job, always willing to help with any issue. She is on top of what is going on, helps with move ins and outs, keeps the property clean and is very hard-working. My only issue with Public Storage is that they raise their prices... read full comment
October 2026
The Lady at the Front desk , has been always kind and helpful , The BEST KAMI IS !!
October 2026
I think the workers name is Kami. She was amazing! Stayed late to help us out and was super kind and accommodating. She went above and beyond. My boyfriend used to have a space there and said she was the same for him and kicked himself for forgetting to review her bc she was so great.
