Big River Running Company provides a great shopping experience with a lovely and knowledgeable staff. The service is often described as amazing and awesome, with many customers noting it is the best they have ever had. Staff members are helpful and take their time to explain the process, especially for first-time customers. They are willing to find or order items not currently in stock, even calling other stores to locate specific products. The store offers a great selection of items at great prices. While one experience noted a moment that felt off-putting and rude when entering, the subsequent service from the salesperson was highly praised. Overall, the store earns strong recommendations and many customers state they will definitely return or purchase again. The positive reviews highlight good vibes and an easy, pleasant experience that makes shoppers happy.
Such great sales associates. They take their time to find you the right shoes. There's never any pressure. They gave great recommendations and worked hard to make sure I got the right shoes.
July 2026
Thaddeus was great to work with and educated me on everything I needed to know to make a sound decision on my purchse
July 2026
They're so kind and helpful here! They have a cool machine that does a 3d scan of your foot to help you find the best inserts and such.
