Budget Car Rental
Budget Car Rental,
Car RentalHours:
13009 Manchester Rd, St. Louis MO 63131 Hours
About Budget Car Rental
Budget Car Rental has established a reputation for friendly and professional service, especially at the Des Peres location. Customers frequently praise staff members, particularly Nick, for being respectful, efficient, and helpful. Nick is known for quick check-ins and check-outs, making the rental process smooth and pleasant. Many customers have developed a friendly rapport with him due to frequent rentals over the years. The Manchester Rd location also receives positive feedback for its attentive service. Staff members are described as friendly, polite, and accommodating, even reaching out to assist customers with directions or last-minute needs. Some customers have experienced upgrades, such as being provided with a Lexus or other higher-end vehicles, often when no other cars are available. These upgrades are appreciated, though some customers mention issues with billing discrepancies or charges that need clarification, such as unexpected fees or deposits. Prepayment options can lead to discounts, but customers are reminded to account for deposits upon vehicle return. Some minor issues, like fuel levels being marked incorrectly, are noted but are not major concerns. Overall, Budget Car Rental is viewed as a reliable and customer-oriented business with helpful staff and a good selection of vehicles.
Most Recent Reviews
August 2025
Very friendly, great service, and reasonable prices. I especially appreciated the unlimited mileage for SUVs, which Enterprise doesn’t do on a lot of their SUVs. They even gave me a free upgrade because the car we reserved had an engine warning light on. Excellent job, Budget!!
August 2025
My family and absolutely appreciate the employee Jacob who goes above and beyond to make our car rental a wonderful experience, no complications and no issues. Every company needs a Jacob and every customer deserves a Jacob.
July 2025
I came here expecting to just pick up my rental, however, I faced some challenges. But Jacob, was excellent at waiting patiently as I tried to sort my issues out. At last, all my efforts did not yield any positive result! Jacob went out of his way to make sure I got on that road! Best believe, I will be back here!
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