Budget Car Rental
Budget Car Rental,
Car RentalHours:
811 Spruce St, St. Louis MO 63102 Hours
About Budget Car Rental
Budget Car Rental at the Westin hotel location in St. Louis provides a positive rental experience, with a focus on exceptional customer service. Sergei, a customer service representative, is consistently praised for his professionalism, efficiency, and understanding, even when the location is busy. Customers highlight Sergei's ability to accommodate early rental requests, double-check paperwork details, and offer lower prices to help customers in need. One reviewer, a single mother, was particularly grateful for Sergei's kindness and problem-solving when she was in a stressful situation due to a stolen car. Overall, the reviews emphasize the ease of the rental process, great rates, and the willingness of the staff to go above and beyond to ensure a positive experience. Customers express satisfaction with the location and indicate they would use Budget Car Rental and this specific branch again in the future.
Most Recent Reviews
January 2026
Took forever to get rental. The guy was new and needed help. Also they need an office other than the airport
July 2025
I was traveling through Chattanooga when I got a flat tire. AAA put on my doughnut tire and drove to Firestone on Market St. Bret got me in right away and I decided it was time to get all new tires. I was very happy with the service.
July 2025
Unusual & not easy to find or get to. It's across the driveup from the Westin's front doors.
They do run credit reports if paying via debit card, so be aware.
Front staff are kind & multi-lingual.
More Comments(56)
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