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January 2026 by Samantha Glasco
Everyone was friendly and so very helpful!
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December 2025 by Alexia Davis
I brought my son and nephew here for a fun night of building bears. My son’s first time doing build a bear, and I have to say I’m happy he’s only 3 and doesn’t know the difference in what we experienced compared to what it should be. The heart ceremony was rushed and combined with his cousins even though they wanted to do it separately, and it wasn’t even the full ceremony that I’ve done many times. We were asking about adding a scent and sound and got rushed through that as well, after the girl stuffing them tried to stuff them without even giving us the chance to get a sound and scent. We also were not given birth certificates for either one of the stuffed animals we created nor given the option. The kids were happy, so I guess that’s all that matters but the experience definitely could have been better.
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November 2025 by Megan Mattson
It's ok. I have been to better build a bear stations where you can air fluff your bear's fur and print out your own certificate. The selection was great but the actual experience was not as fun as other locations.
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October 2024 by Leah
Staff was not friendly, and they do not have a bathroom! It’s a store for kids and we all know how that goes.
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October 2024 by Aubrey Anderson
Great spot to visit if you're a Build-A-Bear fan. Home to the company's HQ & their Build-A-Bear Foundation Plaza (you can buy a personalized brick online, FYI). Adorable podcast studio with stuffed animals, a St. Louis section of merchandise, a lovely St. Louis mural with the Arch, and delightful staff ?
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September 2024 by Matthew M
Great place to build a bear
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August 2024 by Natasha Belville
Went there for Farm and home and the Ladies were fabulous!!
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August 2024 by Dustin Gleitz
It's build a Bear. Not much to say very large since it is there headquarters. Was there for birthday bear pay there age.
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August 2024 by Cassie Mcmillion
Great place and store!!!
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July 2024 by Adam Voncannon
Andrea the manager is amazing to not just her customers but I witnessed her doing all she can to take care of her staff. The AC is out and she’s got temporary AC units in the store and also checking on her staff that they’re doing okay and as comfortable as they can be. She showed care in a challenging situation. Well done.
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July 2024 by Jared Dhaenens
Great selection of bears. Only 1 person at register so took forever to checkout. Also, the AC was broke and it was warm in there. They don't validate parking either.
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July 2024 by Keith Francis
Fun place for children and adults. The staff is helpful and very friendly.
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June 2024 by Amanda Melton
The young woman who helped us stuff the bears was absolutely amazing! The only reason I rated it a three was because the young lady who checked us out had attitude out of this world and I actually got charged more than I should have! She rushed us through the check out process and when I was explaining to her I had two coupons that I called in advance about AND confirmed with her colleague that I could use at the same time since they were expiring she shushed me and told me I needed to calm down. I looked at my sister and asked her if I was rude and she said no she's just full of attitude and I guess doesn't want to be here. She took the fun right out of the whole experience. SHE IS NOT FAMILY FRIENDLY AND SHOULD NOT WORK IN A FAMILY FRIENDLY BUSINESS. I wish we would have had the other young lady for the whole process from start all the way to check out for us and my little brother who is 12. She did amazing! But little miss attitude will run off all business. She also wouldn't give me her name and put her name on the receipt as a number so I couldn't call and address the concerns.
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April 2024 by Judith Schorling
The concept is fun however it's very pricey
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April 2024 by Aubrey's World
My daughter was excited to come to the build-a-bear headquarters. I personally thought it was ok, nothing special same as any other build-a-bear. She wanted a particular bear but unfortunately it was out of stock...bummer. I figured being a headquarter they would have more stock than any other store. She ended up picking out another bear.
