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February 2024 by Robert McDonald
The rep was super nice and helpful. The experience was quick and easy.
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February 2024 by Aaron Sumner
Great experience. Everything was transparent and quick. We love our new-to-us vehicle and can’t picture ever buying another elsewhere. Thanks Elijah and everyone we worked with for a painless purchase!
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February 2024 by carissa flurer
We just got our second car and it was such a smooth process again!
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February 2024 by William Sheridan
Everything done smoothly and timely.
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February 2024 by Matthew Gililland
I won’t buy a car anywhere else. This WS out third purchase with them and it’s so easy.
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February 2024 by James Baker
Great customer service and experience! Never thought selling a vehicle could ever be this easy! They were fair, friendly and professional and the whole process took about an hour.
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January 2024 by Suzee Q.
I paid $199 to have a car transferred to the South Lindberg location so I could check it out and, potentially, buy it. I waited well over the week they said it would arrive, with no explanation and no one could tell me what the problem was. I had been watching the CarMax site for a while until a car came up with all the features I wanted and the price and mileage was right. This was it! When I was finally contacted that it was available for a test drive, I went right over. The ride was fine and as I was about to exit the vehicle to sign papers, I thought I would check out all the features and one that I REALLY wanted, heated seats, wasn't working. It made me wonder what other things weren't right with the car. I discussed this with my salesperson and he said it could be repaired in a month. Instead, I asked for a refund of my $199 transfer fee. It was approved so I was happy with that but disappointed that things didn't go right, though much more could have gone wrong.
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January 2024 by Sylvester Terry II
Great experience with CarMax!
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January 2024 by Alex Shay
I absolutely love CarMax! We have now gotten three cars from CarMax since 2018! We won’t go anywhere else. Great cars, great communication, great people to work with. We especially loved Rebecca (?) Dog (Can’t remember the last name, but I know it starts with “dog” because I love dogs) at the S. Lindberg Blvd. location! If you can, please let her know we put a review for her. She did a wonderful job with us.
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January 2024 by Michael Boone
We sold them my daughter's car after getting a quote online. I was surprised at how easy it was to do business here. We made an appointment, showed up, they inspected the vehicle and confirmed that the quote was good. We then signed the papers and walked out with a check. I felt like she got good value for the car and the people there were very easy to deal with. We were there about an hour total. It was a good experience.
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January 2024 by Jerry Rogala
Our corvette purchase from CarMax was very well organized. Quick and easy.
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January 2024 by Jay Sweeney
CarMax gave me a quote online that seemed very fair. I went to a local branch a week later and to my surprise the appraisal came in even higher than they originally quoted. I was in and out of there within an hour with a check in my hand. I couldn’t be more pleased. Everyone was extremely friendly and helpful.
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January 2024 by Wayne Huebner
Jerry was relaxed, clear, and honest about what the appraisal process entailed. We were pleased with the offer Carmax made to us...50% higher than what a new car dealer offered on a trade in.
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January 2024 by Carole Eckerty
Always great service, special thanks to Mike!
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January 2024 by Jennifer Pea
I did not have a pleasant experience as I would have liked to due to having pull right back on the lot and my truck suspension having to be repaired put me back a week of being able to drive my vehicle, I was put in a very small compact car versus an SUV that I was purchasing
