Looking for a new bank after today's phone call with customer service. The third 2 hour phone call in a week, and they still didn't resolve the problem. Be prepared to wait on hold forever and be told there is nothing they can do to solve the problem that they created. No commitment to their customers.
June 2023
If I could give them a negative 5 star that's what they would get. Long hold time, and sending you to 3 different departments is ludicrous. Very unprofessional
April 2023
This has to be the worst business credit card website experience on earth. My book keeper agrees. Centrisuite handles the card for commerce and it is the worst. Been locked out multiple times. Looking for statements is a major pain in the ass. It feels like a website from the 90's when I try to do anything!!!! 0 Stars would... read full comment
Commerce Bancshares, Inc. operates as a super-community bank offering an array of sophisticated financial products delivered with high-quality, personal customer service. Commerce provides a full range of financial products to consumer and commercial customers, including lending, payments processing, trust, brokerage and capital markets services.