Costco Pharmacy is known for its friendly and helpful staff who go above and beyond to assist customers in saving money and getting what they need. Many customers appreciate the excellent customer service they observe while waiting in line and the staff's thorough guidance, especially for those with prescription drug coverage. The pharmacy is well stocked with a good selection of groceries, often at excellent prices, making it a popular shopping destination. However, some customers find the line organization confusing due to the limited signage and small divider, which can make it unclear where to stand, especially for first-time visitors. Better signage would improve the experience. While there may be some wait times, customers feel the quality of service and prices justify the wait. The pharmacy also offers a variety of products, although some items like Kirkland's cream cheese have disappointed customers who prefer specific brands. Overall, many consider it the best pharmacy around, thanks to its hardworking staff focused on providing low prices and good service. Despite minor inconveniences like signage and occasional awkwardness at self-checkout, customers remain loyal and satisfied with their experience at Costco Pharmacy.
I refuse to switch to mail order prescriptions despite constant pressure from Express Scripts because all the Costco pharmacy techs know me and my family. Their prices are great, so I have no reason to change anything.
January 2024
The pharmacy staff are kind, friendly, and go above and beyond to help their customers save money and get what they need. Not only do I experience this- I also observe their excellent customer service as I wait my turn in line.
August 2023
Before I had good prescription drug coverage, their pharmacy helped guide me better than any other pharmacy ever did. They are so helpful and thorough that I still use them. I like to go through their store. It's always well stocked and have excellent prices on groceries.
