Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car offers a reliable car rental experience across thousands of locations, including airports and throughout Missouri. With over 65 years in business, the company prides itself on exceptional customer service and a simple booking process online or via its app. Customers frequently report positive experiences at this Enterprise location, highlighting the polite and clear service from staff members. Many appreciate the quick service and smooth processes, especially during urgent situations like vehicle breakdowns. For instance, one customer was able to secure a rental within an hour, with staff assisting in coordinating with their insurance and ensuring the process remained seamless. However, there have been complaints about the condition of some vehicles, particularly regarding persistent smoke odors. Despite this, the majority of reviews commend staff members, such as Shelby and Mirick, for their professionalism and willingness to go above and beyond for customers. Shelby is noted for remembering returning customers and efficiently managing busy situations, while Mirick has been recognized for helping customers outside of operating hours. Overall, Enterprise Rent-A-Car is characterized by its commitment to customer service, though some vehicle cleanliness issues have been reported. Nonetheless, many customers express their intention to return for future rentals due to the excellent service they received.

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1. St. Louis, Missouri