Extra Space Storage on 9825 Gravois Rd in St Louis, MO, offers a wide range of storage options to meet various needs. Customers can choose from large units, drive-up access, climate-controlled units, and non-climate-controlled units. The facility features a secure electronic gate, wide drive aisles, parking spaces, elevator access, and a solar site, making access and storage convenient and hassle-free. Vehicles are allowed in drive-up units, and golf carts are available for easier movement within the site. The store also provides helpful amenities such as Wi-Fi, a kiosk, deliveries accepted, and a manager living on-site to assist customers. Customers consistently praise the helpful and friendly staff for their professionalism and knowledge. Many highlight the easy and simple access to their units and the secure, clean environment. The staff is known for being responsive and informative, with some reviews mentioning prompt callbacks and excellent customer service. The facility is appreciated for its cleanliness, security, and the wide selection of unit sizes suitable for various storage needs, including storing personal items, work records, or even a Miata. Some long-term customers shared their positive experiences over years of service, although a few noted price increases over time and occasional issues like mice infestation in outside units. Overall, Extra Space Storage provides a reliable, secure, and customer-focused storage experience.
