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“Adi was very helpful. He guided us in all phases of obtaining a phone replacement. He explained everything very well and assisted in setting up the new equipment.”
“I was ready to leave Verizon due to some issues and went in the store to figure out what I needed. Ended up having an amazing experience at this store with Brenden there helping me. He walked me through everything I asked. Showed me a breakdown of my bill and gave me all the different options. Ended up with a new phone and a lower bill!”
10AM - 7PM
185 Watson Plaza, St. Louis
Mobile Phones
“Our new go to place for cell phone repair! Was extremely easy to get an appointment to replace the back of our iPhone, and they knocked it out and only a couple of hours!”
“This store proves that’ it’s not always about the Cheapest price - it’s the service that really matters . They take the time to help you , explain everything Clearly and make sure you don’t leave unhappy ! I highly recommend them”
10AM - 6PM
1084 Lemay Ferry Rd, St. Louis
Mobile Phones
“Awesome!!!!!! Nelson and Esther very polite, professional efficient,would give 10 stars if possible very efficient and the prices are half of metro overall fantastic experience ???”
“This my boy??? always been a stand up ? Guy & gone get you together with whatever you need each & every time been knowing him for 15plus years & he never let me down any time I needed him Abdul he was there no cap I love the Sears building because of him??My molli?”
“Lee was AMAZING! Very helpful, super patient and kind. Answered all our questions, found the best plan for us. He made the whole process and experience stress-free, we left very happy and with everything we needed.”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Mobile Phones
“Straightforward service without the bait and switch pricing. Payment was fast, and shipping was free. I was thoroughly impressed and will use this company again. No wonder they have high ratings!”
“I recently had my Samsung S24 Ultra front fixed at Wireless Freedom, and I couldn’t be happier with the service and the phone’s performance afterward!
The team at Wireless Freedom did an outstanding job — fast, professional, and with great attention to detail. My phone looks brand new again! The front glass and display are crystal clear, and the touch sensitivity feels just as smooth as when I first bought it.
The Samsung S24 Ultra itself continues to impress — the camera quality is stunning, the display is incredibly sharp, and the overall speed is unmatched. The wireless features, from charging to connectivity, work flawlessly after the fix.
I truly appreciate the care and quality of work provided by Wireless Freedom. If you ever need a repair or front fix, I highly recommend them — they combine excellent craftsmanship with friendly service.
Thank you, Wireless Freedom, for bringing my S24 Ultra back to life!
⭐️⭐️⭐️⭐️⭐️ (5/5)”
“I lost my phone recently and was super stressed about losing all my data. AJ, the manager at Boost Mobile, was incredibly kind and helpful! He patiently helped me transfer everything from my old account—even without the phone—and made sure I didn’t lose a thing.
On top of that, he hooked me up with a great deal on a phone case and screen protector. It felt like talking to a friend, not just a store manager.
AJ made the whole process smooth and stress-free. If you ever need help, definitely go see him.
Highly recommend this Boost Mobile location!”
“Mr. Roj has given me and those in the store terrific service. He is so knowledgeable and efficient. He was patient, helpful, and timely in his service. Kudos to Cricket for having him as an employee. Thank you!”
“Customer service top tier. Chris and Karen were very helpful and informative. Thank you ATT for the support. 19 year customer. I would not have it any other way!”
“Alexandria Casipit was really great. We had to call customer service and AT&T messes up. But she took the time and patience to guide them through it. So THANK YOU for being so kind and helpful.”
“Went in with a mail issue on phone. After a little experimentation, Antonio was able to fix our problem. Spent time explaining new packages and phones too. Very helpful.”
“This store is really good! Clayton was excellent . You can tell he cares. He wants you to be happy. He stayed till close answering my questions about my new phone and I could tell he was tired, but he wanted me to as knowledgeable as possible when I left and I rappreciate that . They understand interpersonal communication at this location. Any 1 star reviews w/o a description are just bitter people angry at the world who sit on their phone and whine about society. Thanx again Clayton. I’ll be in with my old phone and more questions!!!”
“Excellent service! I brought my phone in because my camera was blurry from the inside. They opened the phone and tried cleaning it, but then realized the camera itself was damaged due to internal debris.
Even though this wasn’t their fault at all, they went above and beyond. They ordered the replacement camera themselves, installed it, and only charged me for one labor. They were honest, professional, and incredibly kind throughout the whole process. I was very happy with the work they did and would absolutely recommend this shop.”
“Although I'm not a fan of the area, I must say that myself and my daughter visited this place and I love it.. they have a variety of phone accessories, they're well stocked, the staff was very knowledgeable and friendly..
The price they charge to repair your phone is very reasonable..they will have you in and out in no time.. I do plan to return for my repair needs and phone accessories as long as I'm in town.. although I am originally from the STL area..I no longer live there.. I highly recommend this place. ??”
“Terry was helpful and patient with all those that he assisted. He communicated well with his team and made sure everything that we needed was very much handled and taken care of to the very end. He displayed great customer service with a very professional demeanor. He was gentle with the product being purchased and set up everything with ease and professionalism.”
“We had an outstanding experience with Holly. She was knowledgeable, patient, and took the time to explain all our options without any pressure. She listened and helped resolve our issue quickly. The entire process with her was smooth and stress-free. We had been at another store down the street and received below average service. Holly gave EXCEPTIONAL customer service from start to finish!”
“I went to this location yesterday and Taytierrah was very patient and understanding with me. Best customer service I’ve had in a long time, even took the time to transfer my info from one phone to the other.”
“They sold me an amazing Samsung S23 Ultra Unlocked and in Perfect condition for less than every online retailer I searched including Amazon. Will definitely be returning when I upgrade again.”
“Absolutely amazing service! My phone was fixed professionally and incredibly fast, and my computer is running like new. Their prices are unbeatable for this level of quality. If you need phone or computer repair, look no further. Highly, highly recommend!
AP”
“As a St. Louis citizen with anxiety and depression, I am easily stressed by poor customer service. That being said, I thrive on premier customer service and that is exactly what I received at T-Mobile S Kingshighway. My Sales Clerk, Antonio, presented himself as professional, knowledgeable, and expeditious. Antonio quickly assessed the issues with my phone and rectified the matter. Five stars is not enough to rate a clerk and a store that treated me so well. The assistant manager even asked me to let her and the staff know if I needed anything further. This level of customer service definitely makes me glad I switched from Metro because I am assured that the staff at T-Mobile are dependable and supportive. Thank you all for your time.”
“Jamie is at this store. So this is the only store I will go to. She didn't rush me she took her time and went above and beyond to make sure I was a happy customer. Jamie is awesome!”
“I am a long time customer at this Verizon store
nd went there when my phone was attacked by a virus. The techs there were amazing. They worked on my phone to remove the virus twice. Finally bought a new phone. The tech helped me set it up and now I feel so much better. Highly recommend this place! I loved the service.”
“Harshu helped us so much. Less than an hour left till close and he had 2 customers at once out of the door happily before closing time!! I love the phone he helped us pick out, no complaints. Moreso I'd like to say his customer service skills are exceeding expectations, as well as his hospitality. With a baby running around, he was completely in his element, and the vibe of the store was overly joyful. Will return again because of him!!!”
“Phenomenal customer service from start to finish. Ivvy was incredibly attentive, patient, and thorough in answering all of my questions. Truly exemplary service she did an outstanding job.”
“Every guy working here on 2/13 was a HUGE green flag! Keith and Carson helped me with A LOT of bs and were extremely patient and so very knowledgeable! I shall continue to come to these dudes for any problems that I may have!”
“I have been a customer for the past 3 years and I really love this store on grand they really treat me with respect and give me the best deals.
The last sales executive I was dealing with was AB.
He's a really smart chap. He's very intelligent and quick when it comes to setting up phones and has a lot knowledge about technology.”
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“I usually break my phone once every month, each time I head to communication depot and get excellent service, excellent price and professional assistance every time.”