O'Reilly Auto Parts in Dellwood, MO, is known for its excellent customer service and helpful staff. Customers appreciate how knowledgeable and polite the employees are, often going above and beyond to assist with their needs. One reviewer highlighted the ease of ordering parts over the phone, with items ready upon arrival, and praised the staff's professionalism. Even when a part was not in stock, staff offered to have it delivered or shipped for quick pickup. The store is well-stocked and staffed enough to keep lines moving, with a welcoming atmosphere that includes background music. Customers have also experienced staff helping them troubleshoot issues, sometimes spending a whole day assisting with repairs. Overall, the store is highly recommended for its friendly, efficient service and dedication to customer satisfaction, making it a preferred choice despite other nearby locations.
Their customer service is the best I've been there more than five times already and they are always ready to help
September 2024
The service here is awesome. You do not have to get out of your car. This is great for people with disabilities.
November 2023
I received great customer service, and even though the part that I needed was not in stock, I was told it could be delivered to the store for me by the next morning.
