O'Reilly Auto Parts store #1852 in St. Louis, Missouri, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurface brake rotors and drums, providing comprehensive auto care. Customers frequently praise the staff for their friendly and professional service. One customer shared how two employees efficiently installed a battery in the rain, demonstrating dedication and patience despite challenging weather and customer activity. Another customer highlighted the excellent assistance from Austin, who explained the Check Engine light results clearly and suggested a simple fix they could do themselves, earning a perfect rating. The store staff also went above and beyond when a customer received a missing spark plug at no extra charge. Additionally, during a holiday visit, a staff member made sure a customer's car battery was installed correctly and the vehicle started before leaving, making the experience quick and hassle-free. Overall, customers appreciate the hardworking, friendly team that handles multiple tasks with ease, providing great service even during busy times or bad weather. With knowledgeable staff and helpful services, O'Reilly Auto Parts in St. Louis is a reliable stop for auto needs.
Went into the store in panic mode with a brake problem. James and his coworker were not only knowledgeable, and professional but treated me with respect and actually helped with everything they were able to. Above and beyond normal duties. Thanks guys
March 2024
I came in for a check engine light and AUSTIN was incredible. He was friendly and explained exactly what the graph meant and it ended up being like a $30 fix I could do myself. 10/10 would return.
November 2023
Great experience here, I got a box of spark plugs but there was one missing, so I went back up to get the last one and the manager working gave me one. no muss, no fuss.