Public Storage at the Reaves Barracks location in St. Louis offers storage spaces reserved for free with no commitment. Customers can use the online eRental to skip the counter. The staff provides superb, personal, and very professional service, with employees described as kind, patient, and fantastic. They go above and beyond to help, solving problems quickly, assisting with the mobile app, and resolving issues like waiving fees. The property is well-lit, very clean, and feels very safe with cameras, even during evening hours. The location receives praise for excellent customer service during difficult times, with great attitudes from all staff.
At first there was some issues with the unit I rented. Tammy took care of everything! She went above and beyond to make sure everything was right. She even called to check on me the next day. Excellent customer service.
February 2026
Great customer service. Tammy explained everything thoroughly & answered all my questions.
January 2026
Tammy was amazing. Thanks to her I got the storage size I wanted and made the entire process smooth.
