Rick's Ace Hardware is a locally owned and operated store that is part of the community and committed to being "the Helpful Place." Customers consistently describe the staff as friendly, super friendly, helpful, knowledgeable, and approachable. The service is top-tier, personable, and warm, offering a homey feel that bigger commercial hardware stores lack. Employees are everywhere, ready to assist without being overbearing; they answer both normal and weird questions, make suggestions, and provide personal service. The store is very clean and offers a convenient shopping experience. Staff members are known for their perseverance, actively solving puzzles to find items for customers, even at the last minute. They are experts who handle tasks like making copies of old keys with ease. The checkout process is also friendly and welcoming. Customers highly recommend this location for anyone needing hardware items, from nails and paint to lawnmowers and air conditioners, praising it as a place where helping you is the most important thing.
