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“One of the main bolts on my wheelchair came out and I couldn’t use it all. My friend recommended I bring it here as someone would help me fix it, she was right! They took a look at the wheelchair, found the bolt it needed, and fixed it for me! All for 80 cents! Could you imagine how expensive that would be if I found a repair place? Love this place. They are so great.”
“This has to be the best hardware store hands down. I don't think I've ever been there for longer than 5 minutes. They're almost always available to meet you at the door to walk you to what you need, get you exactly what you need plus some advice, and get you out the door in no time flat. I'm so happy these guys are in town! Recommend them to everyone I know!”
“Seamless ordering and delivery service. I recently purchased a Flex Die Grinder. Beaver Industrial Supply price was a bit better, $20 lower than most online tool shops. Website was clean so ordering the tool was simple. I immediately received confirmation of order. The next day, I received an email that it shipped and email included the tracking information. The tool arrived 1 week from ordering. Nice!!! Packaging was done right - solid box overpack with bubblewrap inside. The tool packaging was prestine and completely sealed by Flex Tool Manufacturing - not opened before... Die Grinder was in perfect shape and works perfectly. This was a perfect order, ship and delivery experience.”
“Phenomenal employees at this location! Ran in to grab something and my 7 year old started feeling sick from acid reflux. The employees so kind to us and made sure that we had what we needed to help him feel better.”
9:30AM - 4:30PM
2501 N 14th St, St. Louis
Hardware Stores
“Owner let me bring in my foster puppy for some socializing and key making. They were super fast and cheap to make my key, Cash only! Had a big wood burning stove in the shop which was nice to stand around and yap. No complaints wonderful for what we needed!”
“Beginner woodworker here. Let me start by saying I was kind of nervous going into the store because I’ve been to niche stores that are not very approachable towards beginners because of the knowledge gap. Luckily that was the exact opposite experience I had when I visited. Thomas helped me out, answered all my questions, help me select all the right tools and seemed genuinely and deeply interesting in woodworking. As a result my experience benefited because of he was extremely patient, kind, knowledgeable and funny during our interaction. I can’t wait to go back and get more toys.”
7:30AM - 4:30PM
4064 Laclede Ave, St. Louis
Hardware Stores
“Was looking for a gasket that would fit on the end of a 1910 bathtub waste tube. They initially said that there was nothing like that in the store but before I walked out they stopped me and said well let's look at what we might have. Found something that worked had to be a little creative with it but they put in the effort and solved my problem.”
“Went here with extra special friend. She needed all kinds of different things for projects she was working on. She literally spent hours looking around and picking out what she wanted. She has such a wild and crazy imagination it was fun to watch. The staff was very helpful and friendly”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“In the STL and forgot a few essentials. Lucky for me I happen upon this well put together store and the great staff that got me in and out with the quickness. Thank you Stephani and Mr. Nate. Way to know your store!”
“Far bigger and better selection than the other local hardware stores I've tried, and noticably cheaper than the big chain stores (for what I was buying at least).”
“Look at this Beauty! You get what you pay for! Thanks for the great customer service and that I got it in time. They were able to give me a proper quote over email and I shipped them to them right away. 2-3 weeks time frame and just in time for afternoon tea!”
7:30AM - 4:30PM
10500 Tesshire Dr, St. Louis
Hardware Stores
“Everyone here was extremely friendly from the moment I walked in. I didn't know exactly what I needed for repairs on some older homes and was able to show them pictures from which they immediately were able to help from. Instead of upselling me full bundles they looked for open packages to help on cost savings. Very knowledgeable and you can tell why they've been in business so long. Every employee was great to interact with! Highly recommend for any projects involving their materials.”
“Carter Locke worked here. He's my goat. Amazing customer service, I love the smell of paint. I always get the free popcorn and some jellybeans whenever I go by. This place is always super helpful, thank you very much.”
“I always love shopping here even if I end up not getting anything. At least as much as most guys enjoy seeing all the tools and assorted lawn equipment. The service is very friendly and professional and they always ask me if I need help. They are awesome and the best!!”
“Five Stars – A Gem of a Store and an Exceptional Family Business
I absolutely love this store. As a designer who regularly sources hardware for high-end residential projects, I can confidently say that this place is a true gem—both in product selection and in service.
Locks and Pulls is owned and operated by one of the kindest, hardest-working families I know. Their commitment to their business and to their customers is evident in everything they do. Every interaction I’ve had with their team has been a positive one—they are knowledgeable, patient, helpful, and always go the extra mile to make sure you get exactly what you need.
They carry an impressive range of hardware, from stylish and affordable options to some of the most beautiful, high-quality luxury pieces on the market. And when I’ve needed something custom? They’ve always found a way to make it happen. We've found items here that I haven’t seen anywhere else.
What truly sets them apart is their customer service. On the rare occasion when there’s been an issue with an order, it’s been resolved quickly and graciously. That level of care is rare—and so appreciated.
Supporting local businesses is important to me, and Locks and Pulls exemplifies everything that’s great about doing so. If you’re considering shopping here, don’t hesitate. You’ll be glad you did.”
“I'm not one to submit reviews but the customer service was over the top. I have to give a HUGE shout out to Chris in the tool rental department for making my purchase quick and easy on a day I really needed it. He went out of his way to help me. I work in customer service and that was the best I've received anywhere! Give that man a raise!! Thank you, Chris!”
“Just Around The Corner Wood Floors made the experience so much easier. Wayne Brooks did an excellent job consulting and educating me about the process and dividing the work into two different sections so it would be the least disruptive in my life. Mark, David, Jake, Brian, Dave, Ryan, Todd, and Jacob all worked on the floors for many days. Some of the wood panels had to be replaced. The workers went above and beyond , even putting out food and water for my pets because they knew I wouldn’t be there in the early morning. I would definitely hire them for work in the future!”
“Staff is helpful and patient with my questions about various products. I haven't found anywhere in or around St. Louis that has 1/4 of the selection and I know the only hope you may have to beat the prices is rolling the dice online.”
“Great selection and more reasonable prices than some of the big box stores. Purchased a small sized bathroom vanity for rental property some years ago that still serves tenants well.”
“I only went there once as they aren't one of the supply stores that are in my usual areas, but the gentlemen there were quite helpful. I have nothing bad to say of this venue.”
“Ace Hardware is always the best place to go for advice, great products, and exceptional service. Does it matter which one I go to Ace Hardware always has someone to help. Their stores are clean and well organized. Every time I've gone in with a question about the correct product to buy they've always given me great advice”
7:30AM - 4:30PM
5364 Dr Martin Luther King Dr, St. Louis
Hardware Stores
“I love going to City Plumbing they treat you right they have the right parts knowledgeable when I have a job I always look forward to calling Scott ahead of time getting a will call And my orders at the counter you can't beat this Scott keep doing what you doing thank you your friends at 50/50”
8:30AM - 4:30PM
7711 Page Ave, St. Louis
Hardware Stores
“Eljay has been excellent to me. I had an engine failure and it was diagnosed and repaired for a very fair price. It was done quickly and my rider runs like it is brand new! Very happy with everyone at Eljay. Thank you”
“Exceptional service. The employees here are always friendly, and there is always 1-2 employees on the floor willing to help you find a product. They don’t wait for you to come to them, they will always come to you, and they know their stuff. I love that about this store. It’s very customer oriented.”
“The lady at the outdoor register at 10am Thursday 4/25/24 is so pleasant, truly a blessing! Set the great standard for the way my day went! I wish I had known the impact you were gonna make, I would have gotten your name and told your mgr how much of a. Asset you were to Home Depot.”
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“Honestly I feel from reading the other comments either I got extremely lucky or this company really adjusted its values. I ordered several products from them and needless to say the process was a dream. I will definitely be ordering from them again. Great company, great prices, amazing customer service. Can’t beat it.”