Schnucks Ladue is a family-owned grocery store that has been serving the community since 1939. The store is known for its fresh deli items and helpful, polite employees, creating a pleasant shopping atmosphere. Customers enjoy a variety of products, with particular praise for the delicious doughnut options and standout items like turkey legs. However, the store can become crowded, especially during busy times like Easter weekend, leading to some checkout challenges. While the store is clean and well-stocked, there are reports of issues with cart functionality, which can be problematic for customers with mobility restrictions. Additionally, there have been instances where staff did not inquire about rewards usage during checkout, causing some confusion for shoppers. On a positive note, staff members, such as a helpful employee named Felita, have been recognized for their outstanding customer service and ability to resolve issues calmly. Overall, Schnucks Ladue offers a mix of quality products and warm service, though improvements in customer flow and cart management could enhance the shopping experience.
