The Back Store at West County Center offers Saint Louis a wide selection of mattresses, pillows, and accessories. They feature popular brands like Tempur-Pedic, Stearns & Foster, Avocado, Dream Cloud, Ghost Bed, Puffy, Nectar, Helix, and Leesa. Customers appreciate the knowledgeable staff, especially Jeff and Dale, who provide friendly, helpful service. Jeff is known for assisting with delivery issues, offering complimentary pillows, and answering questions promptly, making the shopping experience smooth and enjoyable. Dale is praised for making the process simple and for being an outstanding team member. The store also offers a large variety of massage chairs, pillows, and linens, with prices that are competitive and often lower than other options. Customers highlight the quality of products like the heavy, firm Tempur-Pedic body pillow, which is valued for its durability and comfort, lasting 20 years or more. Many reviews mention positive experiences with personalized assistance, fast delivery, and honest, thorough information about products. Overall, The Back Store provides a friendly, professional environment with a wide selection of quality mattresses and accessories, making it a trusted choice for mattress shopping in the area.
The back store has the best customer service we had in a long time. Love our new mattress. Such an easy process
February 2026
Dale is awesome has a great personality. Helped me the whole way. I have a tempur pedic luxe breeze. Needed new breeze mattress protectors. Dale helped me with the order. He even gave me free shipping.
November 2025
Great experience. Knowledgeable sales person who listened well to our requirements. Logistics of getting the mattress into our home and hauling out the existing is definitely worth the price. Leadtime on getting our selection was fast. The reason we were replacing was because we order one online. Big mistake.
