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“I had the best experience purchasing my new mattress and zero gravity base. My salesman Kevin was beyond knowledgeable of the products offered. He truly is a “mattress” sleep specialist!
His kindness and sales practice made for a very comfortable experience . Highly Highly recommend!”
“We went to mattress firm on a whim, and that’s where we met Joe. He was the man. He let us try all the things, he answered all our questions, and just put up with all my randomness. Totally recommend Joe at the South County Outlet.
Update: the only complaint I have is that when we directly asked if the credit check with the financing option was a soft check or a hard check, we were confidently told it was a soft check. However, we just got notified that it was most definitely a hard check.
We just wanted you to know just in case”
“Michael and Tyler were very informative! I appreciate how there wasn't any pressure to go for a certain product and how thorough they were when I had any questions. Thank you guys for setting me up with a new mattress :) all the best!”
“We visited several mattress retailers. Steve was terrific and did not try to upsell us to something we did not want. He answered all our questions and Wes very knowledgeable.”
“I had trouble with a delivery when I ordered from the factory. 3 weeks plus delay, breaking appointments, no updates.
So, I called the Galleria store in St Louis and Daryl had one in stock, I ordered it and it was here on time in 2 days.”
“Mark Haynes was extremely helpful in selecting our recliner he was very knowledgeable and very friendly. I would recommend the store and him to anyone. Thanks again for the great service Mark.!!!”
“Dale is awesome has a great personality. Helped me the whole way. I have a tempur pedic luxe breeze. Needed new breeze mattress protectors. Dale helped me with the order. He even gave me free shipping.”
“Sales personnel were very knowledgeable and helpful, efficient and polite. The store had the items that we needed in stock. We didn’t have to order it and wait for three weeks. Much better than an online store order.”
“Excellent customer service. Brad was very knowledgeable, offered helpful suggestions, and was a great communicator, both in person, as well as with follow-up emails. He answered every question we had, and was comfortable to work with. No sales pressure. Thank you, Brad!”
“Very knowledgeable, friendly, helpful, and delivered for free that evening!! (Within 10 miles, I believe, its free). Purchased 2 mattresses for 2 kids with different preferences. My kids were flopping around for about 30 minutes before deciding, which meant putting each one back out for testing. Thank you for setting us up! You're my Bed Guy now for life!”
“Spent this Memorial Day with my Salesperson Lewis. Thank goodness for you being HERE today.. saved the back pains when I needed a new matters. Appreciate the great roadtrip convo and all attention to detail & furniture knowledge! Also, s/o to the store Manager Rico for being onsite with your team Leading! Will bring friends and referrals 4Sho!”
“Great experience at The Bedroom Store! The staff was friendly and helpful, guiding me to exactly what I needed. Beautiful, quality furniture and stress-free shopping. Highly recommend!”
“I needed a replacement cover for a Malouf pillow. A Google search sent me to The Back Store in St. Louis and I ordered online from them. Great communication and my item shipped quickly. It's perfect and I appreciate the fantastic service.”
“I needed a small couch for my studio apartment and this shop had several options that actually fit compact spaces. The salesman suggested a lighter color since my room doesn’t get much sunlight, and he was right. Delivery came the next afternoon and the sofa was carried upstairs carefully without bumping the walls.”
“An amazing experience! Everything was explained very well, from the price breakdowns and the time that was taken to answer all the questions we had. I could not be anymore elated with our experience at this store today a huge shout out to our amazing sales guy Stephan. Would highly recommend going in to see him!!”
“I love Tee! (Mngr) She is so personable and knowledgeable. Great prices. Great pieces. I've been buying from them a long time. Great delivery and setup. They are Consistent.*Bachelor*”
“Great employee (Sara Swain). Told her what I was looking for & price I wanted to pay. She didn’t pressure me to get a more expensive couch/loveseat.”
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“Joshua was very knowledgeable with all the products in which I was interested. He was able to answer all my questions and I received a great bedroom setup at a good price. He even found a good deal on the pillows I was interested in. Would highly recommend going to see Joshua at the Sunset Hills Mattress Firm location!”