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“I had the best experience purchasing my new mattress and zero gravity base. My salesman Kevin was beyond knowledgeable of the products offered. He truly is a “mattress” sleep specialist!
His kindness and sales practice made for a very comfortable experience . Highly Highly recommend!”
“We went to mattress firm on a whim, and that’s where we met Joe. He was the man. He let us try all the things, he answered all our questions, and just put up with all my randomness. Totally recommend Joe at the South County Outlet.
Update: the only complaint I have is that when we directly asked if the credit check with the financing option was a soft check or a hard check, we were confidently told it was a soft check. However, we just got notified that it was most definitely a hard check.
We just wanted you to know just in case”
“Michael and Tyler were very informative! I appreciate how there wasn't any pressure to go for a certain product and how thorough they were when I had any questions. Thank you guys for setting me up with a new mattress :) all the best!”
“We visited several mattress retailers. Steve was terrific and did not try to upsell us to something we did not want. He answered all our questions and Wes very knowledgeable.”
“Mark Haynes was extremely helpful in selecting our recliner he was very knowledgeable and very friendly. I would recommend the store and him to anyone. Thanks again for the great service Mark.!!!”
“I had an absolutely incredible experience at The Back Store! After visiting other competitors including Sleep Number and Mattress Firm it was clear that this was the only place to do business! From the moment I walked in Corren greeted me with a smile and she was so knowledgeable about the excellent variety of products in the store. Corren was so patient and kind while helping me find the best mattress and pillows to fit my needs and budget. I have never been so comfortable sleeping in my life!! And it’s all thanks to Corren and The Back Store! Support this small business as you will not be treated better anywhere else, they take care of you like family!”
“Sales personnel were very knowledgeable and helpful, efficient and polite. The store had the items that we needed in stock. We didn’t have to order it and wait for three weeks. Much better than an online store order.”
“I went to the mall and was not aware they had a Tempur-Pedic Flagship store. Leena was very knowledgeable about all products, and there was no pressure to buy. I will return soon.”
“Recently bought a futon and mattress from there for a family member. Friendly service without high pressure tactics. The prices are decent. If I ever need another futon, I’d definitely go back there.”
“Fantastic experience! I had never considered shopping for a mattress in a mall before. Matt and the team made it very easy and comfortable. All their mattresses felt great and Matt took the time to really help us understand the differences so we could decide with confidence. The showroom is really nice with separate rooms so you feel at ease laying down with some privacy. Their service and products are amazing. We got a new matress and pillows, 10 Stars and 100% would recommend!”
“Spent this Memorial Day with my Salesperson Lewis. Thank goodness for you being HERE today.. saved the back pains when I needed a new matters. Appreciate the great roadtrip convo and all attention to detail & furniture knowledge! Also, s/o to the store Manager Rico for being onsite with your team Leading! Will bring friends and referrals 4Sho!”
“Great experience at The Bedroom Store! The staff was friendly and helpful, guiding me to exactly what I needed. Beautiful, quality furniture and stress-free shopping. Highly recommend!”
“I needed a replacement cover for a Malouf pillow. A Google search sent me to The Back Store in St. Louis and I ordered online from them. Great communication and my item shipped quickly. It's perfect and I appreciate the fantastic service.”
“I needed a small couch for my studio apartment and this shop had several options that actually fit compact spaces. The salesman suggested a lighter color since my room doesn’t get much sunlight, and he was right. Delivery came the next afternoon and the sofa was carried upstairs carefully without bumping the walls.”
“An amazing experience! Everything was explained very well, from the price breakdowns and the time that was taken to answer all the questions we had. I could not be anymore elated with our experience at this store today a huge shout out to our amazing sales guy Stephan. Would highly recommend going in to see him!!”
“I love Tee! (Mngr) She is so personable and knowledgeable. Great prices. Great pieces. I've been buying from them a long time. Great delivery and setup. They are Consistent.*Bachelor*”
“Bought a chair/ottoman and picked it up the next day! I didn’t think we’d be able to get what we needed so fast…great customer service at both the store and warehouse… thank you!!”
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“Joshua was very knowledgeable with all the products in which I was interested. He was able to answer all my questions and I received a great bedroom setup at a good price. He even found a good deal on the pillows I was interested in. Would highly recommend going to see Joshua at the Sunset Hills Mattress Firm location!”