U-Pack, a service of ArcBest, is a self-moving solution that helps people move long distances more easily and affordably. Since 1997, over 1.5 million people have used U-Pack to move across the country, covering more than 2 billion miles. The service allows customers to load their belongings into ReloCube containers or trailers, while U-Pack handles the driving and delivery. Many customers praise U-Pack for its punctuality and professionalism. Containers and trailers are delivered on time, and the delivery process is straightforward. Customers have noted that the drivers are friendly and helpful, and the customer service team is always responsive and polite. The process of loading and unloading is made easier because U-Pack ensures that containers arrive right on schedule and are set up to allow parking and access. Flexibility is another positive aspect of the service. Customers appreciate that they only pay for the ReloCubes they use, and the company makes it simple to change plans, such as adding storage or delaying delivery. The containers are designed to keep belongings dry and intact, even during longer delays or storage. While some have found the pricing to be slightly higher, many believe that the convenience, professionalism, and overall experience make U-Pack a good value. Customers recommend U-Pack for out-of-state moves, especially if looking to save money and reduce stress. Overall, U-Pack is viewed as a reliable, honest, and efficient choice for long-distance moves.
We Used U-Pack to move. They were really great to work with. the trailer was delivered on time on both ends. The drivers were friendly, and customer servicer was always helpful.
May 2024
My experience with U pack was awesome, everything from truck delivery and pick up, explanation of use of divider and ramp and confirmation of delivery was super and I would suggest them to anyone.
May 2024
I highly recommend working with U-Pack! Our containers even came in a few days ahead of schedule. They have great customer service and we really just appreciated the overall experience working with them.
