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March 2024 by Nancy Riebeling
Friendly staff, well-organized. They helped my daughter pick out stamps and were do kind tp her. Also, they proactively tried to save people time by seeing if they had parcels pre-labeled.
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February 2024 by Armin .H
Second time attempting to get a password done for a baby and second time being told they can do it being that they’re under staffed yet I’m the only person in the lobby. This place definitely deserves 0 stars.
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December 2023 by Samuel Scruggs
Rude and unprofessional. I came in looking for holiday stamps. Waited in line to hear one employee arguing through the boxes at a customer or a delivery of mail that did not make it. "Sir, our records say it was delivered to your address, so you have to take it up with the store that shipped it." They left him there just standing. Then back to my place in line. No employees out in the front, apparently they all were looking for a package that should be there according to the lady's slip of paper. They had her step aside, and I walked up and asked if they had any Holiday stamps, she says "Nope, sold out, next." That was it. I looked at her for a few seconds and she bugged her eyes out at me and asked if there was something else. Well I went outside, google searched for the closest post office which was in Fenton. Drove over there. I get to Fenton, 3 employees at the counter, all with smiles and I ask for Holiday Stamps. The clerk said Sorry they are sold out, however you can get holiday stamps in their Kiosk, which is exactly what I did. On my way out, I thanked them but asked "Do all Post Offices have these stamps in their Kiosks. He said yes, they are changed out until after the holidays.
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October 2023 by Anita Posgay
Rude, Unprofessional, Incompetent, NOT HELPFUL! They "swear" the delivered a package, but have not photo proof. We have video cameras with date and timestamps that show no one delivered a package that day and time to our front door or to our mailbox. In fact, no one drove up or down the street at that time. They say my cameras must have not been on!!!! They say they don't take pictures of packages left at homes. Yet, several months ago one of my critical medications was left in someone else's mailbox and they were able to tell me what the mailbox looked like, so I could go find it. If you can find any other way of shipping I would. I would ask sellers to use UPS or FedEx over USPS. I have 5 examples from the last 18 months. They are just horrible.
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October 2023 by Rajesh Singh
The black lady needs to learn what manners and customer service is before working at a post office.
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August 2023 by Ralph S
This is one of the most dysfunctional post offices I've ever seen. I dropped a small package in the mailbox inside the post office on a Sunday. USPS tracking doesn't show "accepted at origin" until TUESDAY morning (Monday was NOT a holiday). Another package that was picked up by the mail carrier on Monday also doesn't show as "accepted" until Tuesday morning. Every time I've gone there and asked for a manager, the manager is conveniently "no here".
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July 2023 by Dave S
Busy morning at the post office! They open at 9 and when I got here there was 7-8 people already waiting. Holiday week and a Friday so understandable. The line is moving fast now thanks to some determined staff.
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May 2023 by Erin H.
by far my worst experience at a USPS store. Cornetta had the worst attitude and was not helpful at all. DO NOT GO HERE!!!!!!
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March 2023 by V Nguyen
I have no idea what happened. This used to be a good post office but recently they started closing the front desks earlier without notice or explanation. Yesterday I went in there and witnessed one of the workers yelling at a elderly lady, telling her she can leave if she doesn’t like it. He then went in the back and proceeded to slam the door and bang stuff. It’s very sad to see postal workers treating the public like this, and is a reflection of the decline of our society when you can’t even treat seniors with respect. I legitimately felt unsafe while this was happening.
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February 2023 by Ariel Gordon
Probably the rudest, most unpleasant people in the industry. Hateful from the moment you say ‘hello’. Save yourself the trouble and drive to a further location. They hate their jobs and people in general.
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January 2023 by Betty Chandler
I went to the post office yesterday the mail boxes were totally full! You could grap mail out and write a check for what ever you wanted. I went by today same thing today it was full again. There's no excuse for this. As much as we pay for our mail and your employees get paid we should be getting better service. There's so many bad people in this world you guys need to be doing a better job at your jobs before we quit using mail all together.
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January 2023 by Kay Woolbright
Long wait!!! People getting passports take so much time, that the rest of customers has to wait extended times to do their own business. I personally waited 40 minutes to send a return item back to a retailer and to purchase a sheet of stamps... RIDICULOUS!!!
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January 2023 by Claire Piper
Absolutely the worst, and getting worse all the time. Initially, it was a great post office, courteous, helpful and great mail delivery people. In the last few years it has gone downhill, no one will answer the phone, or if they do, they are beyond rude. Nothing but substitute carriers, rarely even get mail (though I see what is SUPPOSED to be delivered each day) and half the time it goes to someone else. We've had multiple neighbors bring mail to us days later.
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December 2022 by Jhoneury Feliz
This place has some real issues with pack management.... ? I really thought about the bad reviews was a joke.. but the struggle is real and frustrating... just choose or send to FedEx or UPS.
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December 2022 by Kristen Curtis
Staff goes above and beyond to help its customers! Best post office experience I have had!