-
March 2024 by William Zell
Went there to renew my passport.. the person that specializes in this was absolutely no help and had a terrible attitude... Another person assisted me and her and I worked through it together and she was amazing. I will never go here again.. 1.5 hours of my life that should've taken 25 minutes..
-
February 2024 by Mark Wilson
G this is the worst post office I my area I’m about to share multiple experiences postmaster general needs to do something about this one get some new staff and a new postmaster in there. There staff absolutely hate their lives! Went in today 2/3/2024 tried to send certified mail to get a receipt with no postage necessary and federal law retaining to no postage on my letter envelope. Lady didn’t even look at it put the label over and tries to charge me which is a felony according to the law. Another incident I was in there mailing some stuff and I decided to take a picture of my envelope and the public lounge and one of the ladies who hate her life said I couldn’t film or take pictures inside public areas so I proceeded to film according to my first amendment They proceeded to call the police on me for the police to completely ignore me to go in and educate the postmaster of the posted rules on the wall! you guys are meant to uphold the constitution as an officer and a servant of we the people I only put five stars so my post actually gets seen because there’s so many bad reviews at this location! And absolutely please do not go to this office for your passport they’re way better places That know how to handle special American passports A.k.a. American non citizen US National passports they have no clue on the constitution and And how to actually run this post office!
-
January 2024 by Jaemi Littrell
Employees are rude, they’re disorganized, and stated they don’t offer passport photos when they clearly do. The passport process is already awful and they made it 1000% worse.
-
January 2024 by Bethany Panian
This is a great post office to visit. Respectful, pleasant and efficient.
-
December 2023 by Kassidy Little
I called them because my mail randomly stopped getting delivered. I've been checking the box for weeks and there's nothing there, but I also dont have a form about why. After letting the phone ring forever they decided to just hang up on me. I called corporate and complained.
-
December 2023 by Misty Warren
Great customer service and ease of access. We had a 1pm appointment for a passport and we were running late. I called the location to inquire about a later appointment and to my pleasure she told us to come on in. Kristina assisted me with a smile and very friendly demeanor.
-
December 2023 by Christine Gospodarski
Worst post office I have ever been in, terrible service and attitude! I work nearby and have wasted too much time there, I will not be back!
-
December 2023 by Frank Mann
The company I work comes to pick up the mail because we have process mail as early as possible. Having to deal with this post office is awful. The post office could get our mail ready at all Tuesday November 28 2023. We had to wait to the next day and when we call the person told us to stop calling. Absolutely the most pathetic worst employees ever. You can’t even deliver the mail. I’ve witnessed a supervisor yelling at the employees there too. If you guys had to have a job that required to provide actual results you would been fired a long time ago
-
October 2023 by Chentuo Hu
The current black supervisor told me it is normal not to receive a mail shown on informed delivery after two weeks. Could USPS hire a supervisor at least with a brain?
-
August 2023 by Helen Pappa
I would give a ZERO if I couldI arranged an official mail holdGUESS WHAT: the mail was not there when pick up date came. They said they “didn’t know anything, hadn’t seen anything”. DO NOT HO THERE.Worst employees EVER.
-
June 2023 by Arturo Reyes
They close the doors before the actual closing time. They left wrong information on the paper they left when they tried to deliver my package. It has been a frustrating process to get my package from them.
-
May 2023 by Alberta Maxwell
HORRRRRRIBLY EXPERIENCE. LETS JUST SAY THIS PAST SAT I PAID FOR A $800.00 MONEY ORDER & WALKED OUT WITH NOTHING DUE TO A "TERMINAL GLITCH". I WAS GIVEN A PHONE NUMBER BY THE MOD THAT SENDS U TO AN OPERATOR THAT NEVER ANSWERS. THIS FOR MY RENT & NO I HAVE TO JUMP THROUGH HOOPD. NEVVVVVVA AGAIN!!!!!
-
February 2023 by Marc Schneider
The incompetence and attitude at this post office cost me over $140. They admit their mistake on the branch level, but refuse to compensate me for their serious mistakes. District office agents are also refusing to accept responsibility.2 weeks ago I went in to submit a passport application. Two PO workers rejected this application and told me to fill out a different one. They based this suggestion on what I now know to be utterly incorrect information. At their insistence, I filled out the WRONG application, and paid USPS for the money order and shipping costs to send it off. Two days ago, the Passport Service returned it because it was the wrong application. I'm out $141 bucks and the supervisors are telling me that the people who gave me the wrong form were just trying to help, and they aren't responsible for processing passports.SO why did they? I asked at the time if I should return after making an official passport appointment, and both clerks said that was unnecessary, that they could help me then and there. Later, a supervisor basically said it's my fault for listening to them. This is an expensive and obnoxious example of incompetence without accountability, and I cannot accept it. These people will do you wrong. Negative stars.
-
December 2022 by Poy Lert
The manager/supervisor of this location is the BEST. She is very helpful and understanding. She has great service mind and strives to help customers. She is one of the role models for USPS officers.
-
October 2022 by David Cori
Had a lousy experience with April. She is not only slow, she is rude, too. The pretty lady working next to her is wonderful and not as slow.
